Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
289 Reviews
4.8

289 Reviews

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289 Reviews of Collin Mello

June 07, 2025

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Employee Rating

Everything went well I called to check if something had been done and it was explained to me completely. More

by LBARRICKLOW
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

June 04, 2025

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Employee Rating

Service techs are knowledgeable and professional I'll always trust them with the care of my vehicle 🇺🇸 More

by Marko
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

We’re not accurate with pricing. Overall was not happy and would never go back. More

by 15andersonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 22, 2025

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Employee Rating

I experienced good service for the oil change and overall quick review of the car. More

by phgwhitney
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

May 17, 2025

Dealership Rating
Employee Rating

Wonderful and convenient service. All employees are friendly, insightful, and eager to assist customers. Bob Ferrando Ford is a wonderful dealership to have services done! More

by Snodgrass26
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

May 13, 2025

Dealership Rating
Employee Rating

Got van in for 2 recalls very quickly. All work done in a timely manner. No out of pocket expense. More

by MASS
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

May 11, 2025

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Employee Rating

They fixed the issues even tho it had to go back a month later due to the same issues. The only thing I'm not happy about is that they broke the Joker that hangs from the mirror. Didn't say anything and we More

by jessicakutterna
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 08, 2025

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I continue to return to Ferrando's because they treat their customers right. I will most likely purchase my next vehicle from them because of the way they treat their customers. More

by PECASANE3
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 27, 2025

Dealership Rating
Employee Rating

Always prompt, friendly and professional. Bob Ferrando Ford got me in right away, too. They're a well oiled machine. More

by Tcorapi
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 21, 2025

Dealership Rating
Employee Rating

Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

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