Collin Mello
Collin Mello at New Motors Ford

Collin Mello | Page 14

Service Advisor

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
410 Reviews
4.8

410 Reviews

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410 Reviews of Collin Mello

April 27, 2025

Dealership Rating
Employee Rating

Always prompt, friendly and professional. Bob Ferrando Ford got me in right away, too. They're a well oiled machine. More

by Tcorapi
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

April 21, 2025

Dealership Rating
Employee Rating

Took a long time to get the parts in on back order, but the crew replaced our tow hitch wiring harness as fast as they could. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 16, 2025

Dealership Rating
Employee Rating

Good service and they are always very prompt. The service on the vehicle is done correctly and priced reasonable. More

by mikemike_spirito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 13, 2025

Dealership Rating
Employee Rating

Other than having to pay for a bolt broken by the tech, they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to t More

by jcv818
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Do not know John Barney.

April 11, 2025

Dealership Rating
Employee Rating

It is always a pleasure to deal and work with these technicians. I wouldn’t trust my vehicle to anyone els e More

by HEYROSIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

April 06, 2025

Dealership Rating
Employee Rating

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

March 27, 2025

Dealership Rating
Employee Rating

None better! Always kind, efficient and friendly. I wouldn't want to go anywhere else to have my car serviced. More

by Pbwilder
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Mar 27, 2025

Pbwilder responded

Great service!

March 23, 2025

Dealership Rating
Employee Rating

John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

March 16, 2025

Dealership Rating
Employee Rating

We noticed a large scratch on front bumper upon pickup after state inspection service. Notified manager immediately, said he would get back in touch in next two days , never did. Called the next week twic More

by Darin
Recommend Dealer
No

Other Employees Tagged: Edward Cooley

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