Collin Mello | Page 15

Did a good job replacing my battery and resetting the screen. The mechanic was very polite. screen. The mechanic was very polite. More

by CARL.ROZNOWSKI Verified Customer Verified Customer

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Great service appointment with Collin. Everything was explained well and my vehicle was finished before it was due. Collin is always great! Everything was explained well and my vehicle was finished before it was due. Collin is always great! More

by JoeS Verified Customer Verified Customer

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I went them for service of a ten year old vehicle. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. I found them to be very honest and very reasonable in the repairs that were necessary. I highly recommend their service. More

by hotfish711 Verified Customer Verified Customer

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Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible. should do to make your service appointment as enjoyable and efficient as possible. More

by Bjlux1973 Verified Customer Verified Customer

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Great dealership, very professional workers beside that there work is professional and done in a very reasonable time. there work is professional and done in a very reasonable time. More

by perrydennis1947 Verified Customer Verified Customer

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I was missing a bolt on the steering stabilizer after it was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that it had a coolant leak. I was told by the service writer that they don’t tell everyone everything that’s wrong with the vehicle. Since I was in for an oil change and fuel filters on my diesel truck that’s all they worried about. the service writer told me that people get mad when they nit pick every thing that’s wrong with the vehicle, and since my truck has almost 200k miles they weren’t concerned. A coolant leak is something that a customer would want to know about. Since they don’t seem concerned with serious problems on customers vehicles I will take my truck elsewhere for service. I will likely not take my truck to Ford any longer. I have used ford for 90% of the services I have had done to it and that ends with this experience. If I do go back to a ford dealer for service I will not take it back to Ferrando. More

by MLCOLLIER24 Verified Customer Verified Customer

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Everyone in the service department is friendly and helpful and the mechanics are top notch helpful and the mechanics are top notch More

by Ford SUV Verified Customer Verified Customer

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The service department was very helpful and a please to do business with. Very accommodating do business with. Very accommodating More

by JohnPatterson04 Verified Customer Verified Customer

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I have buying or leasing vehicles for over 28 years from this Dealership. Things have Changed over the years but it's still a good Dealership. this Dealership. Things have Changed over the years but it's still a good Dealership. More

by LBARRICKLOW Verified Customer Verified Customer

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Have always had great service at Bob Ferrando Ford. Great communication from the service team. Great communication from the service team. More

by Sallyh391 Verified Customer Verified Customer

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