Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
351 Reviews
4.8

351 Reviews

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351 Reviews of Collin Mello

February 24, 2026

Dealership Rating
Employee Rating

I have a great deal of trust every time I go there. I have an older truck that occasionally needs new parts. They always fix it correctly and in a timely manor. More

by Kwarner4315
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 14, 2026

Dealership Rating
Employee Rating

Prompt, knowledgeable and professional. Very easy to work with and respectful of my time and comfort More

by Jgspider
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 14, 2026

Dealership Rating
Employee Rating

Always responsive to my need for car repairs. Service Dept. very organized and reliable. Personnel very friendly, knowledgeable and professional. I always recommend the Department to friends and More

by Jgspider
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Feb 18, 2026

Bob Ferrando Ford responded

Thank you for the kind words! It’s great to hear that our team has been responsive, reliable, and easy to work with. The fact that you recommend us to your friends and neighbors means a great deal to all of us. We look forward to continuing to take great care of you for years to come.

February 10, 2026

Dealership Rating
Employee Rating

Organized, courteous, and helpful with repair options. I have chosen Bob Ferrando over another Ford dealership on the advice of an acquaintance on the basis of trustworthyness. More

by Markjohnpaul
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 01, 2026

Dealership Rating
Employee Rating

Collin and the crew always take great care of me. My car is in great hands! More

by JoeS
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 01, 2026

Dealership Rating
Employee Rating

Collin and the crew always take great care of me. My car is in great hands! More

by JoeS
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

January 31, 2026

Dealership Rating
Employee Rating

Excellent service center! Best around. I travel across the county to go here because I trust them. More

by Jsaa007
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

January 29, 2026

Dealership Rating
Employee Rating

Very responsive to my appointment request. Inspection completed very quickly and good communications upon completion. More

by jpiekanski
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

January 27, 2026

Dealership Rating
Employee Rating

Great experience every time and always helpful and honest I can always count on good service More

by Ldeangelis1987
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

January 22, 2026

Dealership Rating
Employee Rating

You did not have all the parts need to do the repair so I have to come back More

by Ccerie85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

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