Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello | Page 3

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
375 Reviews
4.8

375 Reviews

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375 Reviews of Collin Mello

March 25, 2026

Dealership Rating
Employee Rating

They told me the cost upfront, and they were prompt in doing the service. They were very polite too. More

by bemeeker
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

May 02, 2026

Bob Ferrando Ford responded

Thank you for the great review! We’re glad to hear our team was upfront with pricing, prompt with the service, and treated you with courtesy—that’s exactly the experience we aim to provide. We appreciate your business and look forward to helping you again! 🚗🔧💙 #TeamFerrando #CustomerFirst

March 12, 2026

Dealership Rating
Employee Rating

I would never consider going elsewhere for my Ford service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, h More

by BJLORINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the wonderful review! We truly appreciate your trust in Bob Ferrando Ford for your vehicle service. It means a lot to hear that our team has consistently provided you with dependable, friendly, and fairly priced service. Our goal is always to make every visit a positive experience, and we're grateful for the opportunity to continue taking care of you and your Ford. Thanks again for your support—we look forward to seeing you at your next visit! 🚗

March 08, 2026

Dealership Rating
Employee Rating

Fantastic service! Advisor kept me up to date with the repairs as they were taking place. Tech did an awesome job doing an overhaul on my transmission More

by Tom J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walt

March 03, 2026

Dealership Rating
Employee Rating

It is always a pleasure to go to Bob Ferrando Ford as it is my favorite dealership, the one where I do 95% of my automobile business. I have purchased several vehicles from them and the sales experience is More

by MARKJMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas, Paul Dedionisio, Dana Greenawalt, Arlen Bird, John Barney , Hats off to the best salesman in town, Shawn Haas. 5 stars, professional, friendly, kind and does his job with a passion rarely seen in customer service.

February 26, 2026

Dealership Rating
Employee Rating

Always very accommodating and thorough. Low wait time for appointments and great communication. Very pleased! More

by Alan Benson
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 24, 2026

Dealership Rating
Employee Rating

I have a great deal of trust every time I go there. I have an older truck that occasionally needs new parts. They always fix it correctly and in a timely manor. More

by Kwarner4315
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 14, 2026

Dealership Rating
Employee Rating

Always responsive to my need for car repairs. Service Dept. very organized and reliable. Personnel very friendly, knowledgeable and professional. I always recommend the Department to friends and More

by Jgspider
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Feb 18, 2026

Bob Ferrando Ford responded

Thank you for the kind words! It’s great to hear that our team has been responsive, reliable, and easy to work with. The fact that you recommend us to your friends and neighbors means a great deal to all of us. We look forward to continuing to take great care of you for years to come.

February 14, 2026

Dealership Rating
Employee Rating

Prompt, knowledgeable and professional. Very easy to work with and respectful of my time and comfort More

by Jgspider
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 10, 2026

Dealership Rating
Employee Rating

Organized, courteous, and helpful with repair options. I have chosen Bob Ferrando over another Ford dealership on the advice of an acquaintance on the basis of trustworthyness. More

by Markjohnpaul
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

February 01, 2026

Dealership Rating
Employee Rating

Collin and the crew always take great care of me. My car is in great hands! More

by JoeS
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

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