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Collin Mello
434 Reviews
434 Reviews
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434 Reviews of Collin Mello
Verified Customer
September 16, 2026
I waited 2 hours for an inspection and oil change. I watched the entire staff eat pizza and no one attended my car for 30 minutes while everyone was eating. Unprofessional. Huge wait time. I watched the entire staff eat pizza and no one attended my car for 30 minutes while everyone was eating. Unprofessional. Huge wait time. More
by Kaykimmy10
Other Employees Tagged: Collin Mello
September 15, 2026
Great experience other than having to come back and wait another hour in addition to my regular appointment because of inspection stickers not being available. Collin was great in explaining the situation a another hour in addition to my regular appointment because of inspection stickers not being available. Collin was great in explaining the situation and getting me back in More
by Mellocup530
Other Employees Tagged: Collin Mello
September 13, 2026
50 dollars labor for an oil change. Milking money from a senior citizen. shame on your garage. I am second generation going to that garage, you have lost me as a customer. So my oil cha Milking money from a senior citizen. shame on your garage. I am second generation going to that garage, you have lost me as a customer. So my oil change and inspection was over 200 dollars. Enjoy your money, gouging senior a senior citizen, we are done. After 32 years of doing business in that location, I am looking somewhere else for service. New Motors is not carrying over the customer loyalty that Bob Fernando Ford World. You guys suck More
by drpaul7
Other Employees Tagged: Arlen Bird, John Barney
September 10, 2026
The personnel in the service dept were the same good people to work with but over 40percent increase in the cost of an oil change from the last time is a little ridiculous people to work with but over 40percent increase in the cost of an oil change from the last time is a little ridiculous More
by X
Other Employees Tagged: Arlen Bird
August 05, 2026
Have had a rough experience with our van. The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say, after finally getting it back, the very same issues we experienced at the beginning of our endeavor are back. Extremely frustrating, more days, and thousands more dollars wasted. Collin has been transparent and professional, but unfortunately unable to truly fix our issue. More
by greg@erieapparel.co
August 04, 2026
I don't have issues with the dealership, purchased two vehicles from there, this one is dead at 150000? vehicles from there, this one is dead at 150000? More
by M109brown
Other Employees Tagged: Arlen Bird, John Barney, Taylor Irvin
August 01, 2026
Collin always takes really good care of my and my vehicles. He is a super nice guy, very friendly, professional yet kind and considerate. He knows how to treat people and has a lot of repeat customer vehicles. He is a super nice guy, very friendly, professional yet kind and considerate. He knows how to treat people and has a lot of repeat customers solely because of his great personality and the incredible job he does so well. 5 stars, actually 10 stars if that were the rating. Excellent at what he does and Ferrando Ford World is lucky to have him. More
by MARKJMEYERS
Other Employees Tagged: Arlen Bird, John Barney , Shawn Haas
July 29, 2026
Ferrando Ford service department is always friendly and efficient. Collin made sure to research my recall issue and was prepared for any potential issue that could arise. He nailed it! efficient. Collin made sure to research my recall issue and was prepared for any potential issue that could arise. He nailed it! More
by LincolnGirl710
Other Employees Tagged: Arlen Bird
