Collin Miranda
Collin Miranda at Gerald Subaru of Naperville
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Collin Miranda | Page 4

Service Manager

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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49 Reviews

Dealership Experience

13 yrs, 6 mos

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49 Reviews

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49 Reviews of Collin Miranda

September 01, 2020

Dealership Rating
Employee Rating

It is a pleasure dealing with Colin Miranda when my 2011 Forester needs service. Colin is always willing to patiently explain the work needed. Keeps me posted on the status of the work. Returns my calls. More

by virgil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2020

Gerald Subaru of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 31, 2020

Dealership Rating
Employee Rating

Collin is very thorough and explains what work needs to completed. He is friendly and helpful every time we visit regardless if it is just an oil change or a major repair. Collin goes above and beyond for More

by Carol B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2020

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a truly exceptional experience with us. Please let us know if we can help you with anything else. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 26, 2020

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Employee Rating

We have been Subaru owners for many years and Collin has been an outstanding service advisor for us. I have an Impreza and my husband has an Outback. We are both very happy with our choices. We highly re More

by bridenthalrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 28, 2020

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 23, 2020

Dealership Rating
Employee Rating

Been a customer of Gerald Subaru for 21 years, 2 vehicles and over 350,000 miles combined. Thank you to Service Advisor Collin Miranda and Manager Chuck Dziak for helpful advise, courteous service and keepin More

by Diane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Dziak

Aug 26, 2020

Gerald Subaru of Naperville responded

Hi Diane, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

Dealership Rating
Employee Rating

Collin Miranda is top notch! Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promo More

by ebartel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Dziak , David Pincuspy

Aug 19, 2020

Gerald Subaru of Naperville responded

We loved reading this review! Happy customers are our aim, and it appears Collin really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

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Employee Rating

Collin Miranda in Service is top notch and able to take of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The w More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2020

Gerald Subaru of Naperville responded

Brian, thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 17, 2020

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Employee Rating

Brought my 2020 Outback in for its first oil change and tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subar More

by DBandusky
Recommend Dealer
Yes
Aug 20, 2020

Gerald Subaru of Naperville responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

August 13, 2020

Dealership Rating
Employee Rating

Collin Miranda - Great Customer Service Collin has provided great customer service to me for over 4 years - always a smile, easy to talk to, as soon as i pull in Collin is putting the paperw More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 17, 2020

Gerald Subaru of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 11, 2020

Dealership Rating
Employee Rating

Excellent service at this dealership because of service advisors like Collin Miranda. He is professional, knowledgeable, thorough, easy to communicate with, and very nice too! More

by Diane
Recommend Dealer
Yes
Aug 14, 2020

Gerald Subaru of Naperville responded

Diane, thank you for the awesome feedback! You're right, Collin is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

August 07, 2020

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Employee Rating

I arrived in Naperville for my appointment and then I arrived in Naperville for my appointment and then realized I had made the appointment for North Aurora. Collin made my error into a wonderful exper More

by CathyC
Recommend Dealer
Yes
Aug 12, 2020

Gerald Subaru of Naperville responded

Hi Cathy, and thanks for the great feedback! We're very happy that Collin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Nino McMorris General Manager Gerald Subaru of Naperville

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