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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 35

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

July 03, 2023

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Employee Rating

Been buying here since my 1st car, in 1987! If that doesn't say something, nothing will! More

by JOEYNUMB69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Hazem Radwan , Jorge Cornet, Douglas Hansen, Nicholas Squeo

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Jul 05, 2023

Dana Ford Lincoln responded

It means so much to hear that our team has earned your business all these years! We value you as a loyal customer and look forward to seeing you next time. Thank you! - Dana Ford

June 23, 2023

Dealership Rating
Employee Rating

Joe and Colin were very helpful and attentive. My car was finished when promised and washed and ready for Me to pick up More

by Frankc
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Jun 26, 2023

Dana Ford Lincoln responded

Thanks for the glowing review, Frank! We're glad Joe and Colin provided you with excellent service. Drive safely, and we hope to see you back at Dana Ford in the future!

June 11, 2023

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Employee Rating

They are the best dealer I’ve ever seen and bought a car from and they are very reliable and respectful More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Shawn Ortiz, Hazem Radwan , Steve Riccardone

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Jun 13, 2023

Dana Ford Lincoln responded

We're so happy to hear that you had a great experience working with us here at Dana Ford! Thank you for choosing our dealership and trusting us with your car purchase. We pride ourselves on providing reliable and respectful service to all of our customers. Safe travels in your new vehicle!

June 10, 2023

Dealership Rating
Employee Rating

Always courteous and provides excellent service. Dana waiting room is very clean and comfortable. Team at Dana is considerate of cost and vehicle needs. I value their excellent attention and service More

by tpoole69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Barrow

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Jun 13, 2023

Dana Ford Lincoln responded

We're grateful for the kind words and appreciate your continued support of the Dana Ford team! Take care and we'll see you next time!

June 07, 2023

Dealership Rating
Employee Rating

Highly professional and courteous staff. the service shop took great care to fix any and all issues with my truck in a,rapid fashion More

by Ckyokushin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Neil Barrow, John Lomando

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Jun 08, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We take great pride in providing professional & courteous service and are glad to hear that the team did an excellent job resolving all issues with your truck. Take care and please don't hesitate to reach out if we can assist you again in the future!

June 07, 2023

Dealership Rating
Employee Rating

Highly professional and courteous staff. the service shop took great care to fix any and all issues with my truck in a,rapid fashion More

by Ckyokushin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Neil Barrow, John Lomando

Report | Print
Jun 08, 2023

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We take great pride in providing professional & courteous service and are glad to hear that the team did an excellent job resolving all issues with your truck. Take care and please don't hesitate to reach out if we can assist you again in the future!

May 31, 2023

Dealership Rating
Employee Rating

service was 1hr just what i was told, and everyone was great. and collin was a real gentleman. More

by mihcael.valinotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Dana Ford Lincoln responded

Thank you for reviewing your recent visit here at Dana Ford! We're glad Collin & the team could make your experience an efficient one and we hope we have the opportunity to serve you again in the future. Take care!

May 25, 2023

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Employee Rating

Terrible customer service. Took over 6 months to repair my problem. Never once called me back when they said they would. If I had relied on this dealership to inform me about a More

by vwtig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 26, 2023

Dana Ford Lincoln responded

Thank you for the review. We sincerely apologize for the lack of communication throughout your experience and will make sure we incorporate this feedback into our processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

May 25, 2023

Dealership Rating
Employee Rating

Your dealership is superior. We came in without an appointment and Collin did a great job taking me right away. Thank you for your great More

by cvank63559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Eric Iwulski

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May 26, 2023

Dana Ford Lincoln responded

We're so happy we can provide five-star service to you on short notice! We appreciate your kind feedback and look forward to seeing you again! Thank you! - Dana Ford

May 21, 2023

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Employee Rating

Salesman Ryan was excellent very easy to work with and not pushy,love my explorer,this is my second one,service center is top notch More

by adiben10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Frank Sinatra , Theresa McMahon, Steve Riccardone

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May 22, 2023

Dana Ford Lincoln responded

We're so happy to hear that you enjoyed working with Ryan while purchasing your new Explorer! Thank you for trusting Dana Ford with your automotive needs and please don't hesitate to reach out the next time we can be of service!

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