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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 59

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
669 Reviews
4.8

669 Reviews

Write a Review

669 Reviews of Collin Romer

December 03, 2021

Dealership Rating
Employee Rating

Very satisfied with the service department and sales department They make you feel special When you’re there More

by johnnyla61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

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Dec 03, 2021

Dana Ford Lincoln responded

Thank you for being a part of the Dana Ford family! We're grateful for your kind words and look forward to your next visit with us!

December 02, 2021

Dealership Rating
Employee Rating

I arrived early for service appointment .I was well I arrived early for service appointment . I was well greeted and was able to my Ranger right away.The service dept did a excellent job Thank them More

by rjrwkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 02, 2021

Dana Ford Lincoln responded

We're happy we could provide such excellent care to your Ranger! Thank you for rating Dana Ford five stars!

Dec 03, 2021

rjrwkt responded

Your very welcome

December 01, 2021

Dealership Rating
Employee Rating

Great job great people great service people there go out of way to really stratify you More

by marietirino
Recommend Dealer
Yes

Other Employees Tagged: Isaiahs Cedeno-Ramirez

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Dec 02, 2021

Dana Ford Lincoln responded

Thanks for sharing this wonderful feedback about our team! It means a lot to hear that you're satisfied and we look forward to seeing you again next time here at Dana Ford!

November 30, 2021

Dealership Rating
Employee Rating

The best service on my car best people in service and shop car runs very good and no problem with car very satisfied More

by SINOMAD64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

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Dec 01, 2021

Dana Ford Lincoln responded

We appreciate you taking the time to leave Dana Ford this fantastic review! We're happy to hear we've made your visit so great! Thank you for being a customer!

November 29, 2021

Dealership Rating
Employee Rating

I will never go back to Dana motors again they had my car for a month and never called me. I had to call them More

by jimd1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 30, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of business are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

Dealership Rating
Employee Rating

No loaner for Lincoln Black label service depsite making appointment 2 months in advance. Gave list of items and several not attended to despite written description and multiple discussions. More

by douglasberkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 02, 2021

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 27, 2021

Dealership Rating
Employee Rating

Kept sharp timing , fast and quality service , service representative and cashiers are very friendly and professional … very dependable service . Will definitely recommend my friends and family to be fami More

by ashishbijumon572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti, Ryan Peters , Michael Bachrach, Thomas Busacca, Theresa McMahon, Chris Sellitti, Nicholas Squeo

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Nov 30, 2021

Dana Ford Lincoln responded

Thank you for this awesome feedback! We greatly appreciate you recommending the Dana Ford team to your friends & family and look forward to seeing you again next time!

November 26, 2021

Dealership Rating
Employee Rating

great dealership, attentive to my needs! fast fix on my vehicle. thank you to collin and the guys in the back! More

by rfium88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Hazem Radwan , Brieann Driscoll, Steve Riccardone

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Nov 30, 2021

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We're glad Collin and the team were able to get your vehicle fixed quickly and we hope we can be of service to you again in the future. Take care!

November 26, 2021

Dealership Rating
Employee Rating

good experience overall, was a little upset that a brand new trucks drive shaft went at 7,000 miles. More

by rfium88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Hazem Radwan , Brieann Driscoll, Steve Riccardone

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Nov 30, 2021

Dana Ford Lincoln responded

Thank you for the review and feedback. Please don't hesitate to reach out if we can be of service again in the future!

November 26, 2021

Dealership Rating
Employee Rating

Took my Ford F1150 for a recall. The people that fixed the problem were very nice and they did a great job More

by Jwq14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Lynda Buttermark, Isaiahs Cedeno-Ramirez, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Kyung Park, Harley Schick

Report | Print
Nov 29, 2021

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team took such great care of you during your F-150 recall! Thank you for leaving us your great five-star rating!

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