Colt Emich | Page 2

Being in my 60s I have had the experience of purchasing many cars. This includes all of the US producers, and the majority of European and Asian brands. The experience I recently had with Emich Kia many cars. This includes all of the US producers, and the majority of European and Asian brands. The experience I recently had with Emich Kia was one of the best. This transaction should have been the most difficult, but it was not. Our daughter recently moved to Colorado Springs, and needed to replace her car. She had never purchased a car on her own, and asked me to help her. I was a bit concerned on my ability to do so, now that I live in another country. Having identified the vehicle she wanted, we found several suitable offers on the internet. Two of these were near her home in Colorado Springs. We thought this would be the most convenient option. As I continued the search I found an excellent option in the Denver area. Both of us were a little concerned with her pursuing this option, as it could be more challenging and involve more time spent. I called the dealership and had a lengthy discussion with Colton . I immediately felt very comfortable with this individual, and discussed my experience with my daughter. Although skeptical at first, she soon agreed that what this dealership was offering was worth evaluating. She agreed to drive to Denver to see the car and meet with the sales person. She quicklly felt very comfortable with this dealership. She also agreed the it was by far the best car and deal she had seen. After a brief and very uneventful process, she purchased the vehicle and drove it back to Colorado Springs. She had not expected such a positive experience, and had been very doubtful that it would result in buying the car from them. A month later, she could not be happier with the car, or with her experience with Emich Kia. Both of us would enthusiastically recommend this dealership. More

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Great experience. Had some difficulty at first, but the management team was kind and patient with me through the entire buying process. Kia’s cars are some of the best Had some difficulty at first, but the management team was kind and patient with me through the entire buying process. Kia’s cars are some of the best on the road right now! More

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Excellent communication and very true to his word on pricing. The current tax incentives, discounts, and available financing for EV vehicles is a bit confusing right now and Colt made it simple and I tr pricing. The current tax incentives, discounts, and available financing for EV vehicles is a bit confusing right now and Colt made it simple and I trusted his numbers over other dealers who were trying to pretend that all the tax credits came right off the top. He also kept his word on delivery and went out of his way to make sure we felt taken care of. More

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Colt Emich, manager and I assume a ownership family member is the very worst. Won't ever go back to Emich Kia for service, parts or a subsequent auto purchase. Purchased an overpriced scratch paint member is the very worst. Won't ever go back to Emich Kia for service, parts or a subsequent auto purchase. Purchased an overpriced scratch paint repair pen from Emich Kia. At the time, the parts desk said that these unique pens probably have a useable life span of a couple of months even though they probably sit on the distributors shelf for that long or longer. When I tried a pen that they ordered it did not work and I tried returning it to Emich Kia a few days later. But Emich Kia and Colt Emich does clearly does not stand by what it sells. What should have been a simple return transaction for a customer that has a $50,000 Telluride went south. Colt Emich arrogantly suggested that he could not absorb the cost of the return nor showed any willingness to return it to Kia. The paint was watery, translucent and could cover a 1" by 1/32" trivial scratch. For a business owner/manager to suggest that regardless of their products failure, I should accept the cost of the failure is a sign of a business and owner/manager that should be out of business. I would not trust Kia Emich given Colt Emich's lack of regard for customer service, his arrogant style and the low likelihood that you can confidently trust them with your car. More

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Great buying experience. Fast and professional. Jude, was very helpful, and set everything up on my car for me. Would highly recommend buying from Emich Kia. Fast and professional. Jude, was very helpful, and set everything up on my car for me. Would highly recommend buying from Emich Kia. More

by dtaylor29 Verified Customer Verified Customer

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Colt and his team did an excellent job! I will definitely be recommending Emich Kia to friends and family! I will definitely be recommending Emich Kia to friends and family! More

by seymourcolorado Verified Customer Verified Customer

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Very professional and friendly. It is so easy to buy a car at Emich Kia! It is so easy to buy a car at Emich Kia! More

by glenzob Verified Customer Verified Customer

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This is the second car we have bought from Emich and we’ll keep coming back!!! we’ll keep coming back!!! More

by kpringle4 Verified Customer Verified Customer

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Everyone was incredibly helpful and responsive to our requests. We were very well taken care of! requests. We were very well taken care of! More

by pcordillo Verified Customer Verified Customer

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EMICH’s is efficient, trustworthy, and competent! It’s service at its best-love it! It’s service at its best-love it! More

by Uli K Verified Customer Verified Customer

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