Connie Grabowski | Page 9

My experience with Lundgren was excellent and I will do business there again. It will be my pleasure to refer my friends and family there for their next new vehicle. business there again. It will be my pleasure to refer my friends and family there for their next new vehicle. More

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Everyone from sales to service has been extremely helpful, friendly and knowledgeable. It’s been a good experience! helpful, friendly and knowledgeable. It’s been a good experience! More

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Scott was incredibly helpful, friendly and knowledgable and made the whole car buying process very easy. Thank you!!! and made the whole car buying process very easy. Thank you!!! More

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They went above and beyond to get me in the vehicle I wanted and after the sale they still asked if everything was okay ever time I was there for a sticker and detail wanted and after the sale they still asked if everything was okay ever time I was there for a sticker and detail More

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We were so pleased to work with Marty when we purchased our 2023 Ridgeline. He made every step of the process very easy. We couldn’t be happier and will give Marty our business next time. our 2023 Ridgeline. He made every step of the process very easy. We couldn’t be happier and will give Marty our business next time. More

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They promised a refund of our service contracts. 3 months later and no word yet. 3 months later and no word yet. More

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Had a very pleasurable experience working with Marty to buy a car. Could not have asked for anything better. Thank you all! buy a car. Could not have asked for anything better. Thank you all! More

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Hands down best car salesman I've ever met! Can't thank you enough for the all the help!! 😊😊 Can't thank you enough for the all the help!! 😊😊 More

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Marty was very helpful to us for the purchase of our vehicle. It went very smoothly and quickly which we appreciated. And we love the new car! vehicle. It went very smoothly and quickly which we appreciated. And we love the new car! More

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I had been on the prowl for a manual transmission Honda and after being told by many other dealerships that they were sold out, I expected the same. I first met James on Saturday 8/13 by calling Lundgre and after being told by many other dealerships that they were sold out, I expected the same. I first met James on Saturday 8/13 by calling Lundgren. I was expecting to be told the 2018 Honda Civic with manual transmission was already sold from the lot, dreading having to possibly drive to Danvers, MA for my dream car. But James was happy to inform me the vehicle had not been sold and to drive on up to Greenfield to take a look and test it out. The price point was right in my budget and I was apprehensive this peppy salesman would try and up sell me more dealership nonsense like many others. When I arrived at Lundgren, James shook my hand and was happy to oblige my desire to test drive this vehicle. He was understanding, kind, mirrored my enthusiasm for a manual transmission and just very personable and easy-going. After test-driving the car and being so floored by the kindness and caring of Lundgren of Greenfield, I just knew I had to make this purchase happen. And James helped make that happen. He kept me in the loop of the entire process of purchasing the car. He never once made me feel insecure or uneasy nor did he ever try to push me to purchase amenities I didn’t think I needed. I put the deposit down for the car and absolutely HATED having to play the waiting game for funds to be transferred. James helped ease my anxiety and assured me the car would be mine. And now it is! I came in early on 8/17, eager to drive this car off the lot that day. I was on the second to last day of my rental and had been mentally exhausted by the week prior. Nervously clutching the check in hand, I walked in to Lundgren and James bounded over, smile on his face. I was still in shock the car hadn’t been sought out by others and that this was really happening. James mirrored my enthusiasm for the inevitability of my ownership. Even when I ran into technical difficulties with my insurance company getting the RTA forms stamped, James eased my anxiety about having paperwork squared away. Once I received the stamp of approval (pun intended) from my insurance company, everything else fell into place. James handed me the spare, and with each step of the “driving off the lot” process, he informed me of any updates. “Your car’s going to be detailed and we’re going to fill it up with gas for you.” Finally, at the end of a long day of back and forth in I-91, and meeting my mother, James showed me the plates he was about to attach, a giddy grin splashed in his face. Plates attached, he walked over and handed me the keys to my newly purchased car. It was mine and I was over the moon. After taking this photo, I got into my Honda, quietly secured my seatbelt, shifted the gear and excitedly drove off the lot. James and the staff at Lundgren of Greenfield showed me hospitality and understanding I thought was a lost art at dealerships. I’d definitely go back and purchase future vehicles from them in a heartbeat. Thank you James and staff at Lundgren of Greenfield! More

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