Corey Gibson | Page 10

Last week I had my truck in at this dealership to try and diagnose an issue that's been ongoing for a little while. After 4 days of them basically driving my truck to figure nothing out they charged me $150. diagnose an issue that's been ongoing for a little while. After 4 days of them basically driving my truck to figure nothing out they charged me $150. Jacob told me to bring it back when it throws a check engine light and it will be free of charge. A week later check engine comes on so I take it back and let Corey know at the front desk what Jacob and I had discussed before and he said "okay". I told him unfortunately I don't have 4 days to leave it there for obvious reasons. He then said "im going to pull it in as soon as we are done here" time goes by about 1pm I call back to check in on how things was going and they had said we haven't pulled it in yet but ill have someone pull it in now. All for a quick scan...smh. calls back with a different issue that's unrelated to my previous problem. Told them not to fix it and wanted to make sure it was still free of charge. So he basically said it was a different issue than what I took it in for to begin with so it would be another $150. This was after a back and fourth of "he said, she said" he even asked Corey at the front desk if I had said anything about a check engine light, when i did. So he (jacob) was basically saying him and I never had that conversation and nothing was ever brought up about a check engine light after HE told me to bring it back in once it check engines again. Corey did not even look at me when I went back to pick it up. Not to mention after the fact a buddy of mine had the same issue with this place about his turbo needing replaced, he fixed it himself and turns out that was never the issue so he basically spent $3,000 for nothing. Needless to say I will NEVER recommend this place to anyone. Stay FAR FAR away. More

by CORY.JAMESLYNN Verified Customer Verified Customer

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Fantastic service. Staff was friendly and on time. Great people. Would highly recommend and they do great work. Staff was friendly and on time. Great people. Would highly recommend and they do great work. More

by dlitten71 Verified Customer Verified Customer

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Corey handled the service on my truck and kept me informed thru the entire process. He was courteous throughout the 3 week process. informed thru the entire process. He was courteous throughout the 3 week process. More

by glang308 Verified Customer Verified Customer

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We are grateful that you were able to work us in, so we could continue our vacation. could continue our vacation. More

by Tsellers62 Verified Customer Verified Customer

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The best ford dealer around for service. Different dealer was going to charge 2x for same work and took 3x as long Different dealer was going to charge 2x for same work and took 3x as long More

by JOEYGEORGE13 Verified Customer Verified Customer

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Whites service was recommended to me by two friends and this was my first visit. I had a wheel alignment check and adjustment the same day while I waited. The staff answered all my questions and I thought this was my first visit. I had a wheel alignment check and adjustment the same day while I waited. The staff answered all my questions and I thought the price was fair. I would go back again More

by F1bob Verified Customer Verified Customer

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I bought my ford from White I had a wonderful experience. Darlene was wonderful sales lady. I would definitely recommend her again. I just decided to go a different route and decided to buy a Buick if she w Darlene was wonderful sales lady. I would definitely recommend her again. I just decided to go a different route and decided to buy a Buick if she worked for Buick I would’ve definitely went with her. She’s not a pushy sales lady. At least this time also and if I decide to go back to Ford and Darlene‘s there, I will definitely seek her out. More

by NICCI8585 Verified Customer Verified Customer

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Quoted wrong 10% off due to tax and shop supplies that whites knew about before quoting. Quotes are made for customers to compare and budget. Very poor on whites. whites knew about before quoting. Quotes are made for customers to compare and budget. Very poor on whites. More

by Dshorst5 Verified Customer Verified Customer

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Was very impressed with Corey and his team. They dilegently worked with my warranty company to get the majority of the repairs covered with minimal out of pocket. Very pleased! They dilegently worked with my warranty company to get the majority of the repairs covered with minimal out of pocket. Very pleased! More

by eault62 Verified Customer Verified Customer

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Very easy to set up appointment. Great reminder system and staff was great. Highly recommend Great reminder system and staff was great. Highly recommend More

by Jim d Verified Customer Verified Customer

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