Cortney Ware | Page 7

Excellent experience this is my 3rd service and everytime it is a great experience for me it is a great experience for me More

by SHAVONNE141 Verified Customer Verified Customer

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I recently brought my 2024 Sportage in for my final complimentary service appointment with no existing issues. During the service, I was informed that a nail had been found in my rear driver-side tire complimentary service appointment with no existing issues. During the service, I was informed that a nail had been found in my rear driver-side tire and that it would need to be replaced. I declined the replacement and, upon retrieving my vehicle, discovered that the nail appeared to be brand new. I then took my car to a tire shop for a second opinion, where I was told that the nail was so small and fresh that it had not even punctured the tire. While I understand that accidents can happen, it seems unfair to attempt to charge for a new tire when the nail likely originated from the service department itself. Furthermore, suggesting that I was already aware of the issue before the appointment was both inaccurate and concerning. More

by ALEXISSEAUX Verified Customer Verified Customer

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Even with the delay with the internet being down, Daniel made sure to keep me updated on when the system was restored. Overall, nice first experience with getting my vehicle serviced! made sure to keep me updated on when the system was restored. Overall, nice first experience with getting my vehicle serviced! More

by DESTYN.STOWE Verified Customer Verified Customer

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I wouldn’t go anywhere else. Just got my fourth Kia from Julio Jones Kia. The best dealership in Tuscaloosa! Just got my fourth Kia from Julio Jones Kia. The best dealership in Tuscaloosa! More

by LENATAMIR32115 Verified Customer Verified Customer

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The staff is respectful and knowledgeable of their duties. The environment is clean. Thank you, for refreshments. duties. The environment is clean. Thank you, for refreshments. More

by angelagerman94 Verified Customer Verified Customer

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We got Great recommendations from the agent. and we have been informed on time. Great time and we have been informed on time. Great time More

by pablopolguin Verified Customer Verified Customer

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Courtney is always professional and make sure my car is taken car of each time! Very thankful taken car of each time! Very thankful More

by ansharnglenn Verified Customer Verified Customer

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Couldn’t ask for a better service department. Met all my needs in a timely fashion. Met all my needs in a timely fashion. More

by dawmsquad Verified Customer Verified Customer

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I enjoy the wonderful service of Kia maintenance guys on my car and I appreciate it very much. my car and I appreciate it very much. More

by antonio.theking.aaron Verified Customer Verified Customer

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Love getting my car serviced here. Always professional, courteous, and friendly. Keeps me updated in a timely manner Always professional, courteous, and friendly. Keeps me updated in a timely manner More

by ashpatpowell Verified Customer Verified Customer

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