"Dealership is available when needed and responds to..."
Dealership is available when needed and responds to communications immediately. Sales representative was equally accessible and accommodating. I love my new Acura! Very pleased. 5
Leased a brand new ILX Premium. The service was great and the staff is very friendly. I will certainly be coming back here once my lease is up.
"Cosmo was great very thorough and professional. I would..."
Cosmo was great very thorough and professional. I would definitely buy another car from Island Acura in the future. He took his time and cared enough to explain all the nuances of our new MDX.
"Cosmo Clemente 5 Stars"
I had the pleasure of purchasing my RDX at Island Acura from Mr. Cosmo Clemente, a gentleman and highly knowledgeable salesman. He is kind, receptive, responsive and follows through. He made the whole experience a delight.
"Cosmo Clemente 5 Star Salesman"
I agree with all of the other posters that Cosmo is a top salesman. I went there to purchase my MDX and had the most pleasant experience ever -- no stress, easy -- he worked with me at every twist and turn to make my purchase hassle free. I wish all my transactions could be this way -- He's the role model that all other people should aspire to. I cannot imagine how anyone could be disappointed with him but there's always one customer that will be a quack! Thank you so much Cosmo!
Bought a preowned vehicle with the help of salesperson Cosmo C., Experience could not have gone better, no pressure, low key, informative, and fast customer service. I highly recommend Cosmo and the dealership when in the market for a vehicle. 5 Star Rating. Chrisp
Other Employees Tagged:
"Lease of car with Cosmo Clemente"
- Judy & Mike Cohen
We have leased several cars from Island Acura. Our sales person, Cosmo Clemente has made the process an enjoyable and pleasant experience. He is thorough and knowledgeable. He was extremely patient in explaining the new technology in the 2019 RDX. He even took time several weeks after we picked up the car to explain the Apple Car Play and how to use the map feature. Michael & Judy Cohen
"Worst experience ever!!!!"
I visited the place with my husband to buy a used Rdx. The first time we were helped by Cosmo . He was ok . We told him that we will still look around and come back since we wanted to check two more places. When we came back we finally decided which one we wanted and my husband asked for a better price. He got very upset because we asked for a better price , raised his voice .... telling us that you are not customers since we didn’t buy anything from him. Everyone was looking on us . I felt so embarrassed. We asked for a manager who, thank God, was polite and tried to calm us down.
We left and we went to another dealership ... we bought a brand new RDX which we are really enjoying .
I don’t know if all the salespersons are like Cosmo in this dealership but I work in customer service almost 20 years now and I have never seen something like this.
Very bad experience . One thing I know is that I will never visit this place again. There are other places around us to spend our money !!!!!!!!
"My 5th MDX"
Cosmo was great. He picked out a beautiful 2019 MDX for me in Canyon Bronze with rich Espresso leather. He made the deal so easy.
"Sales rep Cosmo Clemente"
Would not recommend this salesman, his professionalism went out the window and his true attitude came out.
Horrible experience in the nicest way i could say..