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Costas .
Costas . at Executive Honda
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Costas . | Page 5

Service Porter

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Costas .

September 10, 2023

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Employee Rating

Great! Anytime you have a problem they try to fit you in and very accommodating. More

by NANCY.JANECZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Joe Chapman, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Bill Chambrello , Alan Stein

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Sep 11, 2023

Executive Honda responded

Thank you, Nancy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 07, 2023

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Employee Rating

The dealership was timely and courteous with their service and resolved my issue with no delay or difficulty. Overall a great experience. More

by jx.camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin

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Sep 07, 2023

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 06, 2023

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Been taking my honda to executive for years and never had a bad experience. Great service department. More

by MVAZQUEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

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Sep 06, 2023

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 05, 2023

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They always do a good job! When they are done with my car and I hit the button, it always goes VROOOOM! Which is what I want. More

by NIPIDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

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Sep 06, 2023

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2023

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Service advisor know me by name and always make sure I get an estimate on what needs to be fixed More

by MARYBETHBAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Sep 05, 2023

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we are always able to help, Marybeth, and we hope to see you again!

September 02, 2023

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Employee Rating

Excellent friendly service. I feel like we are in good hands when we come. Convenient rides to and from work. More

by MMZUK07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

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Sep 05, 2023

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2023

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They are the most helpful car, dealers, and dealership I’ve ever had the pleasure to work with their service is second to none and I’m not just saying that it’s true they help you out when they can everyb More

by Alexiakrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Helpful
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Sep 05, 2023

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Alexia, and don't hesitate to let us know if we can be of further assistance.

August 31, 2023

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Employee Rating

They are very knowledgeable of what recommendations are needed for my vehicle when I bring it in for service. More

by MDKOSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Helpful
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Aug 31, 2023

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

August 30, 2023

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Employee Rating

Sean and the team are always great! Only issue was the loaner! thank you again for always being so patient with me! More

by kristy.yensen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Helpful
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Aug 31, 2023

Executive Honda responded

Thank you, Kristy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

August 28, 2023

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Employee Rating

The check in was a bit confusing. They couldn’t find my reservation and tried to sell me a brake oil change. More

by FRAPLC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2023

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

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