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Costas .
Costas . at Executive Honda

Costas . | Page 4

Service Porter

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.8
155 Reviews
4.8

155 Reviews

Write a Review

155 Reviews of Costas .

July 23, 2025

Dealership Rating
Employee Rating

Have purchased cars here for over 15 years and have always been happy to do business with the dealership. Jay Hocking the general manager is especially nice and easy to work with. More

by MSHANE62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Joe Chapman, Xavier Matos, Rex Bilachie, Genna Panaroni, Jay Marin

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Jul 23, 2025

Executive Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Honda!

July 20, 2025

Dealership Rating
Employee Rating

Always great honest service at Executive Honda. Jay, Joe and the crew always do me right and don’t try to oversell me. More

by John C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

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Jul 20, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 15, 2025

Dealership Rating
Employee Rating

Staff was dismissive and not helpful. What the receptionist stated vs the technician stated was vastly different. I will never go back to this dealership. More

by atr1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Genna Panaroni

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Jul 15, 2025

Executive Honda responded

Very sorry to hear this. I would like to get to the bottom of what happened if you would please share the experience with me. You can reach me by email hockingj@executiveag.com or direct line (203)678-6520. We strive for excellent customer satisfaction and I am sorry we did not live up to that this go round. Please reach out to help me to prevent this from happening to any of our future clients.

July 14, 2025

Dealership Rating
Employee Rating

Sean is professional , respectful, and knows his stuff. I trust him and value his insights. More

by MARTHAEFFGENF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Print
Jul 14, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2025

Dealership Rating
Employee Rating

Chris has been my advisor over 12 years and nothing but excellent service. He is right on with all his knowledge. More

by ROSALIE0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon , Andres

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Jul 14, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 13, 2025

Dealership Rating
Employee Rating

I have been a customer over 20 years. Always good service and we had four cars from Honda. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts

Print
Jul 13, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2025

Dealership Rating
Employee Rating

Always exceptional service. ....sometimes even above and beyond. Usually a quick turnaround time. Drop off and pick up service is wonderful. More

by TARABLE730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance Albert, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon , Gianni

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Jul 12, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 02, 2025

Dealership Rating
Employee Rating

I love the place, it’s always clean and temperature controlled with lots of room to shop around. The Honda’s are openly displayed with sales staff available for your convenience. The service department More

by S D’Amato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon , Esther service tech.

Print
Jul 02, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 27, 2025

Dealership Rating
Employee Rating

Great service great people! !yes yes yes yes yes yes yes yes right yes yes More

by BHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Joe Chapman, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon

Print
Jun 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 27, 2025

Dealership Rating
Employee Rating

HORRIBLE, UNPROFESSIONAL, would NEVER recommend and will NEVER purchase from Honda ever again in this lifetime. More

by KSMITH553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Chapman, Genna Panaroni, Gina Roberts , Esther Leon-Cazorla

Print
Jul 02, 2025

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

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