Courtney Devilbiss

I had a really great experience at Mercedes-Benz of Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all Owings Mills. My sales advisor aka the Showroom Specialist, Andy, was amazing and made me feel welcome from the moment I walked in until I signed all of my documents. He took the time to make sure all of my questions were answered and that I had everything I needed to feel confident in my decision. This experience was completely different from one I had at another Mercedes dealership, where my car was hit by a tow truck during my first service visit. After that, every interaction there felt frustrating and disappointing. Because of that, I was honestly nervous going into this process again. I’m so glad I came to this particular dealership. The entire team genuinely cared and made sure I walked out feeling confident , not rushed or pressured, and without any buyer’s remorse. I truly felt supported throughout the process. I’m very grateful for Andy and the team at Mercedes-Benz of Owings Mills and would absolutely recommend them to anyone looking for a positive, thoughtful, and trustworthy car-buying experience! More

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I had a fantastic experience working with Christene on the purchase of my new car. The team was professional, knowledgeable, and genuinely helpful. They took the time to answer all of my questions, and he the purchase of my new car. The team was professional, knowledgeable, and genuinely helpful. They took the time to answer all of my questions, and helped locate the perfect vehicle for me. I truly appreciate the outstanding customer service and would highly recommend Christene to anyone looking to purchase a Mercedes Benz! More

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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Andy is very personable which goes a long way for me. My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I My experience was nothing short of professional, efficient and honestly enjoyable. This is my second time purchasing here and next time I purchase I’ll be asking for Andy More

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Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the pro Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM Jonathan, Tony, Dennis, and team!! Thank You!! More

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This is my 3rd family purchase from Mercedes in Owings Mills! Elliott Bourne is the best! I was on the verge of going with another vehicle make, but Elliott played a huge role in keeping my loyalty to Mer Mills! Elliott Bourne is the best! I was on the verge of going with another vehicle make, but Elliott played a huge role in keeping my loyalty to Mercedes Benz. Thank you Elliott, Kolo, and Courtney for another smooth transaction! I love my new Mercedes! And I hope to work with you guys again in the future! More

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Elliott is fantastic. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last. He makes the process so smooth and seamless. This is the second car I’ve bought from Elliott and this won’t be the last. More

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