Craig Courtney
Craig Courtney at Taylor Chrysler Dodge Jeep Ram

Craig Courtney | Page 13

Finance Director

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

5.0
1,030 Reviews
5.0

1,030 Reviews

Write a Review

Dealership Experience

12 yrs, 3 mos

Industry Experience

13 yrs, 6 mos

1030 Reviews of Craig Courtney

August 26, 2024

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Employee Rating

Brandon went above and beyond. Awesome service and great overall experience.. would highly recommend. The whole experience was smooth More

by Mshell62366
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Joe Clark, Cody Knapczyk

Aug 27, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us this fantastic review! We’re thrilled to hear that Brandon provided you with exceptional service and that you had a great overall experience at Taylor Chrysler Dodge Jeep Ram. Our team in Bourbonnais, Illinois, always strives to go above and beyond to ensure a smooth and enjoyable car-buying experience. We truly appreciate your recommendation and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

August 26, 2024

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Brandon and Scott were super helpful with the car buying process. Scott found us a great used car that was exactly what we were looking for. Brandon make the whole transaction process super easy. More

by Lcg22
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 27, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Brandon and Scott provided you with an exceptional car-buying experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. It's wonderful to know that Scott was able to find you the perfect used car and that Brandon made the transaction process smooth and hassle-free. Our team strives to provide top-notch customer service, and we're glad to see that reflected in your experience. If there's anything else we can assist you with, whether it's maintenance or any future vehicle needs, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!

August 23, 2024

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Nice pleasant people to work with. Our salesman Brandon Scroggins was especially nice and very helpful. More

by Pat and Steve
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Jim Crosswell

Aug 27, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. It’s great to know that Brandon Scroggins provided you with excellent service. Our team strives to be helpful and create a welcoming atmosphere for all our customers, and it sounds like Brandon truly embodied that. If there’s anything else we can do for you, whether it's a new vehicle, service, or parts, please don’t hesitate to reach out. We look forward to serving you again in the future!

August 19, 2024

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Always have been taken care of. Jim has been great to me. I’m on car #5. Love my jeep wrangler now!! More

by Brandy pipen
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Elderson, Jeff Smith, Brandon Scroggins , Jim Crosswell, Damien in the service department Has to be your best employee! He is always willing to help and has gone way out of his way to help me. He’s always a pleasure to deal with and make sure visit nice. I sure hope that we do acknowledge the ones in Service

Aug 20, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your continued trust and loyalty to Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that Jim has consistently provided you with excellent service over the years. It’s fantastic to know that you’re enjoying your Jeep Wrangler—what a great choice for adventure and style! We're honored to have you as a valued member of the Taylor family and look forward to serving you for many more vehicles to come. If you ever need anything, don't hesitate to reach out!

August 16, 2024

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The Taylor team is known for getting you in and out in an hour or less. They had the truck we wanted and gave us a fair price for our trade. No hassle! Honest simple and fair is how I would describe our e More

by bhowe396
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Joe Clark, Aaron Hendershot is a class act and definitely 5 stars.

Aug 16, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your positive experience with Taylor Chrysler Dodge Jeep Ram! We’re thrilled to hear that our team was able to get you in and out within an hour and that you found the perfect truck at a fair price for your trade-in. Providing honest, simple, and hassle-free service is exactly what we strive for here at our Bourbonnais dealership. Your satisfaction is our top priority, and we're glad we could make the car-buying process smooth and enjoyable for you. If you ever need anything in the future, whether it’s a new vehicle or service for your current one, please don’t hesitate to reach out. Enjoy your new truck!

August 15, 2024

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Great services! I bought a 2016 Maxima there recently, and everyone was very helpful in making sure I got the best deal possible. More

by tylergrant2759
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Aaron Hendershot

Aug 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We’re thrilled to hear that you had a great experience purchasing your 2016 Maxima. Our team is dedicated to ensuring that every customer gets the best deal possible, and we’re glad we could assist you. If you ever need anything in the future, whether it's service or support, don't hesitate to reach out. Enjoy your new Maxima, and thanks again for being a part of the Taylor family!

August 15, 2024

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Good follow up and genuine service. The folks were very nice and attentive to my needs and concerns More

by nbellajr
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Recommend Dealer
Yes

Other Employees Tagged: Joe Clark, Jessica Parker

Aug 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you experienced good follow-up and genuine service during your visit to Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team always strives to be attentive to our customers' needs and concerns, and it's wonderful to know that we met your expectations. If you ever need anything else or have any further questions, please don’t hesitate to reach out. We look forward to serving you again!

August 15, 2024

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Great service and a very friendly place to purchase a new vehicle...My salesman Brandon Scroggins went beyond his needs to make sure I was satisfied with my new vehicle purchase More

by dirtfan45
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Joe Clark, Jim Crosswell

Aug 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, for your new vehicle purchase! We're thrilled to hear that you had a great experience with our team, especially with Brandon Scroggins. We take pride in providing top-notch service and ensuring that our customers are completely satisfied with their purchases. If you have any questions or need further assistance with your new vehicle, don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future!

August 07, 2024

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Damian in service is amazing! I feel bad that he has to put up with me! Jim, the owner has gone out of his way to make sure I am happy! Thank you! Let’s hope this time around work More

by Brandy pipen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins , Jim Crosswell, Damien service five star

Aug 08, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We’re thrilled to hear that Damian in our service department was able to provide you with the exceptional service you deserve. Our owner, Jim, truly values each customer, and we're glad he could make sure you left satisfied. We’re also pleased to hear that Brandon made the car-buying process smooth and efficient for you. We’re excited that you’re enjoying your new Jeep Wrangler—it’s a beautiful choice! If there’s anything more we can do to ensure your continued happiness with your vehicle, please don’t hesitate to reach out. Your satisfaction is our top priority, and we’re here to assist you every step of the way. Thank you for choosing Taylor Chrysler Dodge Jeep Ram!

July 31, 2024

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Dylan was great. He walked us through the process and checked to see if we had any questions or concerns through everything. We will definitely ask for Dylan when we More

by rachaelb
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Clark, Mark Craig, Dylan Miller

Aug 01, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We're thrilled to hear that Dylan provided excellent service and guided you through the entire process, addressing all your questions and concerns. We appreciate your kind words and look forward to assisting you again when you're ready to purchase your next vehicle. Please don't hesitate to reach out if you need anything in the meantime!

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