Craig Courtney
Craig Courtney at Taylor Chrysler Dodge Jeep Ram

Craig Courtney | Page 14

Finance Director

Taylor Chrysler Dodge Jeep Ram

1497 North State Route 50
Bourbonnais, IL 60914

5.0
1,030 Reviews
5.0

1,030 Reviews

Write a Review

Dealership Experience

12 yrs, 3 mos

Industry Experience

13 yrs, 6 mos

1030 Reviews of Craig Courtney

July 23, 2024

Dealership Rating
Employee Rating

I recently purchased a car from Nathan Hull at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, and the experience was absolutely AMAZING! From start to finish, Nathan and the entire team provide More

by cwstpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hull , Noah Posthumus

Jul 25, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review! We are thrilled to hear about your amazing experience purchasing a car from Nathan Hull at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team strives to provide exceptional customer service, and it's wonderful to know that we met your expectations. As a tattoo artist who values precision and quality, your feedback on our attention to detail means a lot to us. We are glad that the process was smooth, transparent, and stress-free for you. Enjoy your new car, and if you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Taylor Chrysler Dodge Jeep Ram!

July 18, 2024

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Taylor Dodge of Bourbonnais was outstanding! We enjoyed the hometown feel in a professional atmosphere! Jessica Parker is truly wonderful, I loved my interaction with her. Reggie, is super nic More

by tdiedrich53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Parker, REGGIE

Jul 19, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais! We're thrilled to hear that your experience with our dealership was outstanding. We're delighted that Jessica Parker, our sales consultant, provided you with attentive and friendly service. Jessica always strives to create a comfortable and professional atmosphere for our customers. We're also pleased that Reggie ensured to keep the paint impeccable. Our finance director, Craig Courtney, is dedicated to clearly explaining all options to make the purchasing process smooth and stress-free. Your high recommendation of our team means a lot to us. At Taylor Chrysler Dodge Jeep Ram, we pride ourselves on delivering excellent customer service, and it’s wonderful to know that we met your expectations. We look forward to assisting you with your future vehicle needs!

July 14, 2024

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They made it a great experience they didn’t hassle me out on the lot. More

by Nbrewer77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jul 15, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We’re thrilled to hear that you had a great experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team strives to provide a hassle-free environment for our customers, and we’re glad to know we met your expectations. If you ever need any further assistance or have any questions about our vehicles, feel free to reach out. We appreciate your business and look forward to serving you again!

July 06, 2024

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It's great answered all questions, got a great deal and Dylan was the best. More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Miller

Jul 06, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We're glad all your questions were answered and that you received a great deal. Dylan is indeed a valuable member of our team, and we'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again in the future. Safe travels and enjoy your new vehicle!

July 04, 2024

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Overall I think the dealership deserves an B+ for their service. My only criticism is the amount of time spent there, and the fact that they were out of danishes. :( More

by Dwalker166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Clark, Jessica Parker

Jul 05, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. We're pleased to hear that you found our service deserving of a B+ rating. Your feedback is invaluable in helping us improve our customer service. We apologize for the wait time you experienced during your visit. We understand how important your time is, and we're actively working on streamlining our processes to ensure a more efficient experience for our customers. Additionally, we regret that our refreshment selection did not meet your expectations. We strive to provide a welcoming environment, and we'll take your comments into consideration for future improvements. We appreciate your honest feedback and hope to have the opportunity to serve you even better in the future. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing Taylor Chrysler Dodge Jeep Ram. We look forward to serving you again soon!

June 22, 2024

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We felt welcomed from the first step in the door. We were not sure on exactly what we wanted. Brandon Scroggins was patient, knowledgeable and forthright. Craig Courtney walked us step by step throug More

by Jsimpkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jun 28, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your wonderful experience at Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois! We're delighted to hear that you felt welcomed from the moment you stepped through our doors. It's fantastic to know that Brandon Scroggins and Craig Courtney were able to assist you so effectively. Brandon's patience, knowledge, and straightforward approach, along with Craig's detailed guidance through the financing process, truly exemplify the high caliber of our team. We're thrilled that they helped make your car-buying experience less stressful. Your satisfaction and happiness with your purchase are our top priorities, and your recommendation means the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you once again for choosing Taylor Chrysler Dodge Jeep Ram!

June 19, 2024

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Brandon made buying my new car so easy. Highly recommend him if you’re looking for a seamless car buying experience. More

by laurajoy77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Scroggins

Jun 20, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled to hear that Brandon made the process of buying your new car so easy and seamless. At Taylor Chrysler Dodge Jeep Ram, we strive to provide our customers in Bourbonnais, Illinois, with an exceptional car buying experience. Your recommendation means a lot to us and will surely help others in our community find the perfect vehicle. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 16, 2024

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Employee Rating

Jessica was great throughout the whole transaction. The Jeep has been a lot of fun ! Thanks Again! More

by bob@behment.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Parker

Jun 17, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, for your car buying experience! We are thrilled to hear that the Jessica made the entire process great for you, and that you are enjoying your Jeep! If you ever need anything in the future, whether it’s for a new vehicle, service, or just automotive advice, don’t hesitate to reach out. Thank you again for your review and for being a valued part of our Taylor Chrysler Dodge Jeep Ram family!

June 13, 2024

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The dealership was friendly and very helpful. It was a great experience for me and my 17 year old daughters first car buying experience. Noah was great as well in finance. Jessica is bubbly and More

by Palacios.mallory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Clark, Jessica Parker, Noah Posthumus

Jun 13, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois, for your daughter’s first car buying experience! We are thrilled to hear that you had a great experience with our friendly and helpful team. Noah and Jessica are indeed fantastic members of our team, and we are delighted to hear that they made the process enjoyable for you and your daughter. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. If you ever need anything in the future, whether it’s for a new vehicle, service, or just automotive advice, don’t hesitate to reach out. Thank you again for your review and for being a valued part of our Taylor Chrysler Dodge Jeep Ram family!

June 13, 2024

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Fast and friendly service every time I visit. Such a kind staff. I will return More

by djswoope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Elderson , Jim Crosswell, Freddy Serna

Jun 13, 2024

Taylor Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive fast and friendly service during your visits to Taylor Chrysler Dodge Jeep Ram in Bourbonnais, Illinois. Our team takes pride in providing excellent customer service, and we're glad it shows. We look forward to welcoming you back to our dealership in the future. Safe travels!

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