Craig DiBella
Craig DiBella at Lester Glenn Buick GMC
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Craig DiBella | Page 2

General Manager

Lester Glenn Buick GMC

230 Route 37 E
Toms River, NJ 08753

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4.7
38 Reviews

I have been in the auto industry for over 32 years and have loved every minute of it. I enjoy helping customers get into the vehicles of their dreams. It is always fulfilling to see a customer smile and ring the good luck bell. On a personal note, I am engaged to a lovely woman who makes my life extremely happy. I also have three beautiful daughters who I am so very proud of and one grandson and another grandson on the way. When I am not working, I enjoy spending time with my family on our boat, watching Yankee and Met baseball games and playing golf. I currently drive a GMC Sierra and if I can own any vehicle of my choice, it would be either an older, mint condition Hummer H1 or a replica Speed Racer Mach 5.

Dealership Experience

6 yrs, 1 mo

Industry Experience

36 yrs, 11 mos

Specialties & Trainings

General Motors College

4.7

38 Reviews

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38 Reviews of Craig DiBella

November 30, 2023

Dealership Rating
Employee Rating

I had a disappointing experience with this dealership. They provided inaccurate information about the location of my vehicle and performed a subpar bumper repair. Communication was lacking, and the overal More

by J.susan714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 01, 2023

Lester Glenn Buick GMC responded

Hi Jackie, We're truly sorry to hear about your negative experience with our team. We understand the importance of clear communication and transparency, especially when it comes to vehicle repairs and promises made during the sales process. We have shared this review with our management team and we understand that they have been in contact with you regarding these issues, as well as the steps we’ve taken to resolve these issues for you. Your feedback is valuable, and we appreciate you sharing your experience. If you have any further concerns, please continue communicating with our management team. Sincerely, The Lester Glenn Buick GMC Team

Dec 01, 2023

J.susan714 responded

The management team is very well aware of this situation however that does not negate the fact that it was handled poorly from the beginning. I expressed my concern with the vehicle being at MAACO and was told that I was “over exaggerating”. Again as I stated previously, I wasn’t even told where my truck was, the GPS in my vehicle alerted me that it was at MAACO. Guess what, I received my. truck back today and even the GM is disappointed in how it came out. The bumper does not match the vehicle color and there are drip marks and orange peel all through the paint job. It is extremely disappointing to have to deal with this when I am the one making payments on a vehicle. The GM ordered a brand new upper and lower bumper and will now be sending my truck out AGAIN once it arrives. I am the one inconvenienced because the dealer from the beginning choose the cheap route. It’s frustrating beyond belief. I have attempted to get into a new vehicle but even that seems impossible. So really, I am the one losing here. Really sad.

May 25, 2023

Dealership Rating
Employee Rating

Friendly Courteous salespeople and atmosphere. Dealing with Lou Cerrato was fun and informative, he’s a real gentleman. Looking forward to seeing him again on my scheduled services. More

by jjosephs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

My 2018 GMC Terrain was totaled in a car accident. I purchased it from Lester Glenn. I decided to go back and look for another one. My brother recommended Lou Cerrato. He said he was great when he bro More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Harris, Louis Cerrato

March 20, 2023

Dealership Rating
Employee Rating

Lou is the best. We have worked with him before. Always looking to help find the best deal options. No pressure. Pleasant experience with Lou and the dealership. More

by Mariakr0266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Harris , Lou Cipriani

August 10, 2022

Dealership Rating
Employee Rating

Loved working with Craig the general manager and Lou Cerrato the salesman. Very professional, timely, and courteous. I got a great price and was in and out! Highly recommend. More

by tmcmahon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Harris, Louis Cerrato

February 13, 2022

Dealership Rating
Employee Rating

Excellent dealership that is very helpful and accommodating. Louis Cerrato was my salesman and worked with me to find the perfect car for my teenager. The prices were fair and the car is beautifu More

by tarajperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Cerrato

August 01, 2021

Dealership Rating
Employee Rating

The lester glenn experience was awesome Toni Corti and everyone at Buick Gmc make buying a new vehicle easy they really care about the customer More

by Chris Brunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Corti, Brandon Filep

Aug 05, 2021

Lester Glenn Buick GMC responded

Hi Chris, thanks so much for taking the time to leave us this review! We're so glad to hear about your awesome experience with Toni, and the rest of the Buick/GMC team. Thanks for being a part of our family here at Lester Glenn!

July 03, 2021

Dealership Rating
Employee Rating

The lease on my 2018 Terrain was close to end and I was undecided between a Mazda CX-5 and another Terrain. After visiting Lester Glenn Mazda where I was treated like family and getting what I felt was a g More

by bobturk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Compeau, Mike Hawkes , Ryan Hickman

Jul 07, 2021

Lester Glenn Buick GMC responded

Hi Bob! Thanks so much for taking the time to leave us this review! We are so glad you had a great experience with Tom and Craig. Thank you for being a part of the Lester Glenn Family, and we hope to see you again in the future!

June 28, 2021

Dealership Rating
Employee Rating

Excellent customer service!! Craig and Lou made purchasing a car for my daughter an absolute pleasure. They took their time found the perfect car for my daughter were caring and patient I will high More

by MandyJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Cerrato

Jul 07, 2021

Lester Glenn Buick GMC responded

Mandy, thank you for leaving this review! We are so glad you had a great experience with Craig and Lou. Thank you for being a part of the Lester Glenn Family and we hope to see you in the future!

June 15, 2021

Dealership Rating
Employee Rating

Excellent, knowledgeable, very helpful, friendly salesmen and everyone there. Smooth sale without any pressure. Excellent price. Would definitely recommend them. Thank you James, Brandon, and Craig. More

by Ignacio2387
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Pfister , Brandon Filep

Jul 07, 2021

Lester Glenn Buick GMC responded

Ignacio, thank you for taking the time to leave us this review! We're so glad you had a great experience with James, Brandon, and Craig. Thank you for being a part of the Lester Glenn Family, and we look forward to providing another great experience for you in the future!

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