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Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 36

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

Write a Review

568 Reviews of Craig Douglas

September 13, 2022

Dealership Rating
Employee Rating

ALWAYS HAVE A GREAT EXPERIENCE AT GANLEY FORD. I HIGHLY RECOMMEND THIS DEALERSHIP. REPEAT CUSTOMER More

by CDOUGLAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Kirchenbauer

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Sep 13, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2022

Dealership Rating
Employee Rating

Easy as could be. No hassle. Franco is the best. Would buy from them again. More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova

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Sep 11, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 06, 2022

Dealership Rating
Employee Rating

Franco and John were fantastic! Such and easy experience with the purchase. Highly recommended! Thanks again! More

by Ericpal1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Sep 07, 2022

Ken Ganley Ford Norton responded

Eric, Thank you so much for your wonderful review! We are thrilled that Franco and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

September 03, 2022

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Employee Rating

We had leased our F-150 from Ganley and decided to purchase it at lease end. Franco was on top of everything and his service was excellent. Quick, smooth, and effortless on our part. Thank you Ganley More

by sugdenjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Sep 05, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Franco and all of us at Ken Ganley Ford Norton are glad to have you as a customer!

Sep 06, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

Dealership Rating
Employee Rating

I had good salesman. Franco took my information over the phone and got financing started before we got to the dealership.Everone was easy to work with I would recommend t More

by tcfdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Cashier. Chris

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Aug 31, 2022

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

August 30, 2022

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Employee Rating

Aaron was absolutely great to work with. No pressure, just straight up facts. He was honest and looked to find me every available incentive. Would highly recommend! More

by dmajestic
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forsythe

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Aug 31, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Aaron. We're glad to hear he delivered such a great experience!

August 28, 2022

Dealership Rating
Employee Rating

Franco made it so easy to buy a car. We called him telling him we were on our way and when we got there, he had the car pulled up and ready for us to drive. The whole experience was so More

by ptaddeo3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Aug 30, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2022

Dealership Rating
Employee Rating

Salesman was great everybody was great I love the car and I will always continue to come back to Ken gamley for it thank you for your great Darius More

by TAMMIREDDICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Matt Palffy

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Aug 22, 2022

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Aug 24, 2022

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2022

Dealership Rating
Employee Rating

Quick easy trouble free very friendly and willing to help very nice group that got me on my way truble free More

by Tminich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova

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Aug 17, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance!

August 15, 2022

Dealership Rating
Employee Rating

Austin was very kind and helpful. He was wonderful with my kids as well. I would recommend him to anyone! More

by topsideamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey, Emily was very helpful

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Aug 16, 2022

Ken Ganley Ford Norton responded

It's great to hear that Austin provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Aug 17, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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