Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 49

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

July 20, 2020

Dealership Rating
Employee Rating

This is my third lease with Ganley Ford in Barberton. The staff and sales person were very friendly and professional. Franco makes getting a new a easy and stress-free experience. More

by pcosgrove1
Recommend Dealer
Yes
Jul 21, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 17, 2020

Dealership Rating
Employee Rating

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2020

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Dealership Rating
Employee Rating

Great purchase experience, Great service and sales staff, friendly and helpful, Treated with respect and understanding in regards to my wants and needs, willingness to be helpfu More

by mtraylinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jul 17, 2020

Ken Ganley Ford Norton responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

July 16, 2020

Dealership Rating
Employee Rating

Franco did a phenomenal job on finding the right vehicle in a short period of time for my family. It really was a sign and drive within an hour. Thanks again Franco! More

by jordan.larson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else!

July 08, 2020

Dealership Rating
Employee Rating

Franco went above and beyond to help me. He delayed his plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 More

by pelegra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Drew Blowers

Jul 08, 2020

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 07, 2020

Dealership Rating
Employee Rating

It was a great pleasure working with the staff. It was a very clean place.All other people would ask if e needed any thing while sitting there. Also follow up calls were very polite More

by skwhitt48
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Andrew Michaels

Jul 07, 2020

Ken Ganley Ford Norton responded

Hello, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 10, 2020

Dealership Rating

Where I go every time I need a ride! When me or any of our friends and family need a car we call Desmond. This is my 3rd time and it gets better every time I deal with Desmond and the Gan More

by Jason.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Jun 11, 2020

Ken Ganley Ford Norton responded

Hello Jason, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 05, 2020

Dealership Rating
Employee Rating

Very professional and efficient This dealership was excellent with the test drive. They made sure to give us an opportunity to drive on all types of roads to get the best test drive More

by kaylabrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Jun 06, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

June 03, 2020

Dealership Rating
Employee Rating

Quick, professional sometimes dealing with a car dealership is like going to the dentist, but these guys were great. We drove the car, established a price pretty quick, More

by phil.clouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Jun 03, 2020

Ken Ganley Ford Norton responded

It's fantastic to hear, Phil, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

May 19, 2020

Dealership Rating
Employee Rating

Staff were very pleasent and helpful. Everyone got along great and made the visit very comfortable. They listened to what I wanted and found the perfect vehicle for me. More

by SPRING0423
Recommend Dealer
Yes
May 19, 2020

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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