Craig Ebel | Page 15

Craig was great to work with! Love my new car! Craig was great to work with made the car buying process easy and was very helpful. I started the processa couple weeks before I was Love my new car! Craig was great to work with made the car buying process easy and was very helpful. I started the processa couple weeks before I was ready to buy he stayed in contact with me. Helped me do my credit application and when I was ready to buy he got the deal done in a timely manner and in my budget. Jasmine in Finance was awesome too! The entire staff goes above and beyond to make you feel comfortable and give amazing customer service. More

by Red Nicole Verified Customer Verified Customer

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Jim Ellis Customer for Life My past experiences with the service department and my recent experience with purchasing a new car at Jim Ellis have made me a Jim Ellis customer for My past experiences with the service department and my recent experience with purchasing a new car at Jim Ellis have made me a Jim Ellis customer for life. They were helpful but not pushy, they were knowledgeable without making me feel dumb, and they were open to suggestion without getting offended. The staff is professional and friendly. More

by PKIMBERLYWRIGHT Verified Customer Verified Customer

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Fabulous experience! We looked online through Cargurus to locate our vehicle at Jim Ellis GMC. I sent an email around 9 PM thinking I might get a reply in the next couple We looked online through Cargurus to locate our vehicle at Jim Ellis GMC. I sent an email around 9 PM thinking I might get a reply in the next couple of days. I got a reply in less than 30 minutes. We live above Dalton and drove down early on a Saturday morning. We were finished test driving, paperwork, out of the door before noon. We really appreciated the fact that they didn't want to waste our time. Great experience. More

by Volfans61 Verified Customer Verified Customer

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Great selection of used older model vehicles This dealership has a great selection of used an older vehicles if you are looking for a price break, I was. The sales person kept me informed on th This dealership has a great selection of used an older vehicles if you are looking for a price break, I was. The sales person kept me informed on the status of a vehicle that I was very interested in before anybody else in the market had even looked at it . I was even able to finish up the majority of the paperwork before I even came to the dealership to finish paperwork on the financial side . More

by hankelanie Verified Customer Verified Customer

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Purchase of 2019 Buick Envision I was completely satisfied by everyone I worked with at Jim Ellis Buick GMC Mall of GA. Unlike some other dealerships, Craig Ebel (sales) listened to I was completely satisfied by everyone I worked with at Jim Ellis Buick GMC Mall of GA. Unlike some other dealerships, Craig Ebel (sales) listened to me when I first met him and told him I just wanted some basic information. No high pressure. He also listened to what I had to say when I returned to make a purchase. Again, no high pressure. Explained everything in appropriate level of detail, both vehicle and purchasing process. Finance manager treated me the same way. The receptionist was equally as helpful, doing things in background to make my experience as smooth as possible and without a rushed, stressed feeling. Based on this experience, I will definitely be back next time I am interested in a vehicle. More

by C. S. Rapp Verified Customer Verified Customer

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New Sale Everyone has been very helpful from the time we contacted the dealer to the purchasing of the vehicle. I am excited about my new 2019 GMC Yukon XL De Everyone has been very helpful from the time we contacted the dealer to the purchasing of the vehicle. I am excited about my new 2019 GMC Yukon XL Denali More

by Jessica.Langer Verified Customer Verified Customer

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Excellent service The staff was friendly, attentive, and professional! It was the best car purchasing experience I've ever had and I will be a returning customer! The staff was friendly, attentive, and professional! It was the best car purchasing experience I've ever had and I will be a returning customer! More

by tamarlove1 Verified Customer Verified Customer

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True Excellence Everyone at this dealership treated me great ! At no time did I feel pressured or at a disadvantage. Actually everyone treated me well and went out Everyone at this dealership treated me great ! At no time did I feel pressured or at a disadvantage. Actually everyone treated me well and went out of their way to accommodate and make me feel welcome. I made a number of new friends and I look forward to stopping by to visit when I'm in for maintenance. My thanks to all ..... You made this a positive experience. More

by ft127161 Verified Customer Verified Customer

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Received good and timely service. While driving home from work, my car begin making a funny noise and slowing down. It would not go over 40 miles per hour. I turned into Jim Ellis de While driving home from work, my car begin making a funny noise and slowing down. It would not go over 40 miles per hour. I turned into Jim Ellis dealership. It was time for that department to close, but Mr James Stecker took the time to help me and showed concern in explaining how and when my car could be service. More

by LINDAELLIS2015 Verified Customer Verified Customer

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Terrific You talking about a terrific team of salesman ,finacial analyst, and managment are on top of there game for customers and Jim Ellis GMC Buick They a You talking about a terrific team of salesman ,finacial analyst, and managment are on top of there game for customers and Jim Ellis GMC Buick They are the best More

by acrs35 Verified Customer Verified Customer

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