Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
182 Reviews
4.9

182 Reviews

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182 Reviews of Craig Fournier

September 30, 2025

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Employee Rating

I've been a Liberty Mazda customer for about 10 years now. I love my red Mazda 3 and I always have positive experiences when I bring my car in for service. Craig was friendly and great to work with. T More

by JCREADS
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 20, 2025

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Location close to my home, so it is readily accessible. Staffers are friendly and very professional. The Office/Workshop areas are neat and tidy. It's always a pleasure attending this location for my More

by Ssjowa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2025

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They tried to help me as much as they could. Unfortunately I had no choice but to drive back to the original dealer of the car. Service was still top notch. Very friendly and helpful staff. More

by amianangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Alana Alvarez

Sep 09, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2025

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Best service department I have been to in about most of all the types of cars I have owned More

by BRC042
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 24, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2025

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Trust there recommendations and more importantly not making unnecessary recommendations. Love the videos created showing my vehicle and areas of concern or not. More

by msp75
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Alana Alvarez , Georgios Zervantaridis

Aug 18, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 17, 2025

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My service provider Craig was very pleasant and efficient with accompanying me with my vehicle. I will continue to bring my Mazda for all my future service on my vehicle. More

by Pinky860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2025

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Employee Rating

Craig, Jason and the guys over there are always so great. Easy to work with and always accommodating. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Carrie Hoffman, Alana Alvarez , Georgios Zervantaridis

Aug 16, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

August 16, 2025

Dealership Rating
Employee Rating

Liberty Mazda was able to work my vehicle into a packed schedule and solve the issue with my air conditioning system. Using Lyft to get me home and bring me back a couple days later was so helpful. More

by DEBRDCDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 11, 2025

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Employee Rating

Excellent the always helpful efficient and cheerful. Never any problems but always ready to help and obligr More

by PAUL_LUNIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Alana Alvarez , Georgios Zervantaridis

Aug 11, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2025

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Employee Rating

Always welcomed by name, realizing they’re expecting me with a smile. You’re given a detailed video of the work as it’s being done with an evaluations of my vehicle’s status. Best service in the area, I ev More

by MoniqueLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Tim in the welcome bay is accommodating and expeditious.

Aug 10, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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