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Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Craig Fournier

March 21, 2026

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Employee Rating

Good communication, and the job took less time than they estimated. Very happy with the overall service. More

by Jason
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Mar 21, 2026

Liberty Mazda responded

Thank you for noting the clear communication and for sharing that we completed your Mazda CX-5 service sooner than anticipated. Craig and the team are delighted to know you’re happy with the overall experience. We appreciate your trust and look forward to assisting you again.

March 16, 2026

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Employee Rating

This service department is amazing! !! They are lucky to have someone like Craig working for them. Very professional and prompt! More

by KATMAS3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 16, 2026

Liberty Mazda responded

We’re glad to hear Craig delivered such professional and prompt service for your Mazda3. Your feedback means a lot to our Mazda service department. Thank you for taking the time to share your experience.

March 14, 2026

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Timely excellent service It was quick and thorough service And staff were kind and facility was very comfortable with amenities More

by LOIDA48
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Mar 14, 2026

Liberty Mazda responded

We’re glad our team delivered a quick and thorough service while the lounge amenities kept you comfortable. Craig and our Mazda staff are grateful for your kind feedback and look forward to helping you again.

March 08, 2026

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Craig did not charge me to investigate nouse in my Mazda CX 30. Liberty is responsive to customers. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2026

Liberty Mazda responded

Thank you for mentioning Craig’s work on your Mazda CX-30. We’re glad he could inspect the noise at no charge and that our response was prompt. Please reach out if you need further assistance.

February 27, 2026

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Everyone is always very nice. My car is done in time and I appreciate the videos throughout service. More

by Felicia.katwaru
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 27, 2026

Liberty Mazda responded

It’s wonderful to hear our team consistently provides friendly service, finishes your Mazda3 on schedule, and keeps you informed with videos. Thank you for sharing your experience. We look forward to assisting you again.

February 24, 2026

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Employee Rating

The service department was very helpful. Jason was great and got me in right away and coordinated getting the work done. More

by JACKIE.HOFFMAN
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 24, 2026

Liberty Mazda responded

Thanks for the five-star rating. We’re glad our service team could fit your Mazda CX-5 in quickly and coordinate the work smoothly. Please reach out if there’s anything else we can do.

February 19, 2026

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Excellent service! High professional attention and caring! Car service was done well and on time. Thank you! More

by mcolon50
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 20, 2026

Liberty Mazda responded

We’re glad your Mazda CX-30 service was handled attentively and completed on time. It’s great to know our team’s care met your expectations. Thank you for the kind feedback!

February 11, 2026

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Employee Rating

The dealership is ok to deal with They don't go above and beyond at all More

by pchris6307
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 11, 2026

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We are always working on getting better. We look forward to connecting with you to learn more about your experience.

Feb 11, 2026

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We welcome the opportunity to hear more about how we can do that in the future. Please feel free to reach out to our General Manager to discuss. You will find the contact information below. Jason Behan General Manager 860-263-4309 behanj@executiveag.com

February 02, 2026

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The department staff was very helpful , job was done and done well, in a timely manner, Always a pleasant experience. More

by Magaudet120
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Feb 02, 2026

Liberty Mazda responded

It’s wonderful to hear our service team was helpful and efficient. Craig and the team appreciate your kind words and look forward to welcoming you and your Mazda3 back soon.

January 21, 2026

Dealership Rating
Employee Rating

Helpful I like the video explanation of the work. They were also helpful in showing me how to change my key fob battery. The waiting room is comfortable with coffee, water and snacks. I like waiting More

by Kschiaroli
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Jan 22, 2026

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

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