Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Craig Knabe
Craig Knabe at Heiser Ford Lincoln

Craig Knabe

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.1
10 Reviews

I've been a car, truck, motorcycle and boat enthusiast for as long as I can remember. I have a love for almost all animals (not a fan of spiders - don't laugh) and have a house full of dogs, fish and snakes. My wife and I workout religiously and also like to collect tattoo work. We both have extensive completed pieces and works in progress as well. We also volunteer our time to an organization that advocates for abused kids and their families. Although emotional draining at times, the differences we make in those families lives makes it all worth while.

Dealership Experience

8 mos

Industry Experience

11 yrs, 4 mos

4.1

10 Reviews

Write a Review

10 Reviews of Craig Knabe

November 06, 2025

Dealership Rating
Employee Rating

Everything went well had a recall on my car they came picked it up fixed it and dropped it off i can't complain. Customer service was up to part. Friendly and kept me up to date. Strongly recommend you g More

by Caseydorsey3636
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe

Report | Print

November 06, 2025

Dealership Rating
Employee Rating

My experience with the other Lincoln dealership wasn't even fair. Hieser is top notch! The communication and service was 10+ More

by pattiagnello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Chad Formico, Keli Gastrow, Ellianna Haliga, Gary Smith, Philip Stam, Bryce Harlow

Report | Print

November 03, 2025

Dealership Rating
Employee Rating

I called several times to see when the work would be done. Calls were not returned causing me to cancel appointments the following day More

by P.S.GEIGER
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe

Report | Print
Nov 03, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

October 17, 2025

Dealership Rating
Employee Rating

They was very nice good vibes informational and on time clean I would recommend them More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Gary Smith, Philip Stam, Bryce Harlow

Report | Print
Oct 18, 2025

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

October 02, 2025

Dealership Rating
Employee Rating

I had some issues but the problem was corrected your technician didn't secure the oil plug on my vehicle. More

by Benta
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe

Report | Print
Oct 02, 2025

Heiser Ford Lincoln responded

Thank you for your review. While we're glad to hear that our team was able to rectify the issue, we do apologize for any inconvenience we may have caused. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

September 23, 2025

Dealership Rating
Employee Rating

We told them what needed to be done-they insisted an inspection needed to be done regardless. No communication the first day except to say they were looking into why there were no updates. 2nd day st More

by dlprunus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 26, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

September 13, 2025

Dealership Rating
Employee Rating

I went to Heiser Ford Lincoln for an oil change and received great service. Everyone was friendly and helpful. More

by THENOLTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, Tony Perkins, Ellianna Haliga, Bryce Harlow

Report | Print
Sep 13, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 28, 2025

Dealership Rating
Employee Rating

Drove my car there had to get a tow truck to leave Drove my car there had to get a tow truck to leave ,don't know how battery died there More

by Geoowens
Recommend Dealer
No

Other Employees Tagged: Craig Knabe

Report | Print
Sep 01, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

August 19, 2025

Dealership Rating
Employee Rating

I love the dealership I have been going there and working with them for years More

by MGLORIA896
Recommend Dealer
Yes

Other Employees Tagged: Craig Knabe

Report | Print
Aug 19, 2025

Heiser Ford Lincoln responded

Thanks for sharing your thoughts about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

July 25, 2025

Dealership Rating
Employee Rating

It was an awesome smart experience. Loved every service rendered. The shuttle too was quite great More

by yommypro11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga, Bryce Harlow

Report | Print
Jul 25, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

Dealership Inventory (166 Vehicles)

used 2022 Ford F-150 car, priced at $37,558
2022 Ford F-150
used
ANTIMATTER BLUE METALLIC exterior
Automatic
Four-wheel Drive
$37,558
View Details
used 2023 Kia Telluride car, priced at $37,749
2023 Kia Telluride
used
Ebony Black exterior
Automatic
All-wheel Drive
$37,749
View Details
new 2025 Ford Mustang Mach-E car, priced at $49,467
2025 Ford Mustang Mach-E
new
GLACIER GRAY MET TRI-COAT exterior
Automatic
All-wheel Drive
$49,467
View Details
new 2025 Ford Maverick car, priced at $33,600
2025 Ford Maverick
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
$33,600
View Details
used 2022 Chevrolet Traverse car, priced at $23,996
2022 Chevrolet Traverse
used
Summit White exterior
Automatic
Front-wheel Drive
$23,996
View Details
used 2024 Jeep Wrangler 4xe car, priced at $31,794
2024 Jeep Wrangler 4xe
used
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
$31,794
View Details
View All Inventory