Craig Miller | Page 3

Great job They did an awesome job helping me pick out my new car. I am happy with the whole experience. I am really happy with my new car. They did an awesome job helping me pick out my new car. I am happy with the whole experience. I am really happy with my new car. More

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2 day experience at Ricart Ford greeted in a timely and friendly manner - excellent show room and customer amenities - golf cart excellent to show customer inventory - Aaron Ward v greeted in a timely and friendly manner - excellent show room and customer amenities - golf cart excellent to show customer inventory - Aaron Ward very knowledgeable on truck accessories - overall a good purchasing experience More

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Craig Miller, Ricart Ford Great experience. Drove roughly 2hrs, Craig had the ford escape ready to test drive as soon as we arrived. Very friendly, knowledgeable. We ended up g Great experience. Drove roughly 2hrs, Craig had the ford escape ready to test drive as soon as we arrived. Very friendly, knowledgeable. We ended up getting the Ford Escape SE, love it. Thanks to all the staff members who we dealt with, everyone was great. I will let everyone know about our experience and we will recommend Ricart to all of our family & friends. Thanks again Craig Miller & staff. , More

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service Great service from everyone. I would definitely recommend ricarts to anyone looking for a car. Craig was wonderful as a salesman. He was very frien Great service from everyone. I would definitely recommend ricarts to anyone looking for a car. Craig was wonderful as a salesman. He was very friendly and informative. More

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Just want to start off saying that I'm never buying another car from your dealership and will not be recommending someone else to buy a car from you. I will not be bringing my car back in for any fu another car from your dealership and will not be recommending someone else to buy a car from you. I will not be bringing my car back in for any future service or repairs. I bought my 2013 Mustang in June 2012. Wanted to have a spoiler added on. When the tech went to put it on, he found 3 small dents in the trunk, under the old spoiler. So I had to wait to get the trunk fixed and repainted. Then the spoiler had to be replaced, due to an corner not being painted correctly. I live on the west side of Columbus, and had to do alot of driving back and forth to get this taken care of. Now, yesterday, April 6th, I took my car in for the 5,000 mile service. The representative came out and discussed what was done with my car before I left. Got my keys and drove out of the service area. Then I decided to check my car out before going home. I live on the west side of Columbus, and didn't want to have to come all the way back, in case something was wrong. So I went to one of your parking areas to look things over. Didn't even leave the complex. Found all 4 of my wheels have marks around the lug nuts. The scratches are in the painted wheel. A couple are really bad. Now this was the first time my car has been serviced. Took the car back to the service area. Ended up speaking with the service manager. She looked at the wheels and didn't know how this happened. I let her know the marks were not there before I brought the car in. She said she can't be sure the marks were or were not there, before the techs worked on my car. My wheels have never been touched, until yesterday. The only thing the service manager could do was recommend a wheel repair company to fix it. Why should I go to a repair place to pay to get the wheels fixed, when the marks were not there before I came in for service? So I left very disappointed and mad with your car service, again. This is the second time I have left your dealership, with a problem. On the way home, I stopped at a couple of auto stores. Had the guys come out and look at my wheels. They saw the damage and both said it was from a torque wrench. Now that sounds like what the techs probably use at your dealership to rotate tires. I tried to find some paint to match the wheels, so I could at least cover up the damage. I was not able to find anything to match the wheel color. This shouldn't be happening to a customer, with a new car. Would have liked the service manager to order me some new wheels, but since that didn't happen, she could have at least given me some touch up paint for the wheels to cover the damage. If nothing is done to help this situation, I will be escalating this issue with someone to make sure things are set right for my car. More

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I had a great experience buying my new 2012 Ford Focus from Ricart Ford. Bill Mcdaniel was extremely helpful and professional. He answered all they questions I had and he was very knowledgeable about diff from Ricart Ford. Bill Mcdaniel was extremely helpful and professional. He answered all they questions I had and he was very knowledgeable about different models, trim levels, and options. I would recommend that anyone shopping for a new Ford or Mazda, ask for Bill Mcdaniel to help them. More

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I have to admit it, I Realy enjoyed buying my newest ford from the Ricart dealership. The selection was the best I've ever seen at one location. The salesman Ryan was very patient with me while I compared ve from the Ricart dealership. The selection was the best I've ever seen at one location. The salesman Ryan was very patient with me while I compared vehicles and he answered all my questions. The sales manager Craig was also a joy to work with and he approached me in different ways to help me understand all aspects of this process. Jason sealed the deal with the best trade in value and new car price. He ask me what it would take, I told him and he sealed the deal with a handshake. The rest of the process was quick and easy and I will recomend the Ricart dealership to anyone that will listen. Thank you all for a pleasant car buying experience. James Underwood Retired U.S.Army More

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I have had the pleasure of having one of the best auto buying experiences that I have ever had in my entire life. From start to finish, I was not only greeted with utmost friendliness and courtesy, but e buying experiences that I have ever had in my entire life. From start to finish, I was not only greeted with utmost friendliness and courtesy, but experience and proactivity with regard to answering my questions thoroughly. Immediately, I knew that I was in the right place for a great car buying experience. My questions were answered and I was treated with utmost respect. This is my fifth car-buying experience and because of the wonderful experience I had at the Ricart Ford Dealership, I am a Ricart "lifer" as far as my auto buying goes. I will never go anywhere else. The customer service post sale was awesome. They want to make sure that your car is well-maintained down to a science. I am getting 120 days of maintenance and free car-washes. Congratulations to the Ricart Family and the Ricart Ford Dealership!!! They know a thing or two about selling vehicles and bringing oustanding customer service to the table. . . When Ricart says they are "dealin", it extends way beyond that- It is just a great experience all of the way around!!! I LOVE those people, and I'll be back!!! More

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Try to buy a Ford Escape in my home town but none of the dealers would help us get one so we decideded to visit Ricart Ford in Groveport, Ohio because it's a bigger dealer ship. We were treated with respect dealers would help us get one so we decideded to visit Ricart Ford in Groveport, Ohio because it's a bigger dealer ship. We were treated with respect by Mr. Miller, he walk around with us looking for a new escape. He help us find one that had v-6 with 4-wheel drive. We knew that we didn't want a Black one, so he show us a beautfull Sterling Gray Metallic. By the time we were to go home with a New 2012 Ford Escape. So thank you Mr.Craig Miller for help us out and taking the time showing us are new Ford. More

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Craig Miller was very helpful in selecting just the right Explorer for my wife and I. He explained all the options that was on the vehicle and showed us how to use them. He spent a lot of time with us and w Explorer for my wife and I. He explained all the options that was on the vehicle and showed us how to use them. He spent a lot of time with us and we didn't fell pressured to make a purchase at any time. Thank you Craig for making this sale a pleasure. More

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