Craig Ruskaup | Page 17
Sales Manager
ODaniel Chrysler Dodge Jeep Ram
5611 Illinois Rd
Fort Wayne, IN 46804
I was born in Van Wert Ohio and have been living in Fort Wayne since 1991. I have been a valued employee here at O'Daniel since 1991! I pride myself on being an honest hard worker. I am a company man and I absolutely love my family and my life. By having the same goal as I do, O'Daniel makes it easy to have customers for life.
Read more266 Reviews
Write a ReviewDealership Experience
35 yrs, 7 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
Customer Service
266 Reviews of Craig Ruskaup
May 31, 2020
Best car buying experience EVER!!! Friendly, helpful, knowledgeable, great deals and options, honest, very clean dealership. I would recommend O’Daniel to anyone and will!!! No complaints at all. Tha knowledgeable, great deals and options, honest, very clean dealership. I would recommend O’Daniel to anyone and will!!! No complaints at all. Thank you Mike, Craig, and Josh!!! More
Other Employees Tagged: Joshua Burkhardt , Michael Lovejoy
May 29, 2020
Chris did a great job. I was very direct and specific. I got direct and specific answers. Absolutely no BS. Very accurate service. I absolutely love my new gladiator. I would drive the two hours to Fort Way got direct and specific answers. Absolutely no BS. Very accurate service. I absolutely love my new gladiator. I would drive the two hours to Fort Wayne in a heart beat to be treated fairly and with respect. More
Other Employees Tagged: Chris Blake, Andrea Laux
May 17, 2020
Great experience buying my first car!! I was nervous about buying my first car and Craig Ruskaup and Chris Blake made everything go super smooth. We first met with Craig and he assured us t I was nervous about buying my first car and Craig Ruskaup and Chris Blake made everything go super smooth. We first met with Craig and he assured us that we would get great service from Chris and we definitely did. Chris explained things well and didn't make me feel pressured to buy the car unless I loved it, which I did! The whole process was quick and easy. We met with Melissa to sign the final paperwork and she was also good at explaining the details of what I was signing and answered all of my questions. I will recommend O'Daniel to any of my friends and family looking for a vehicle! More
Other Employees Tagged: Chris Blake, Melissa Fiandt
April 14, 2020
Bryce and Josh did an outstanding job of moving the sales process along and taking taking care of the details. This was our sixth Jeep purchased at ODaniel as we find it worthwhile to drive the extra miles process along and taking taking care of the details. This was our sixth Jeep purchased at ODaniel as we find it worthwhile to drive the extra miles For good service. More
Other Employees Tagged: Joshua Burkhardt, Bryce Butler , Jarod Burgess
April 14, 2020
2020 Jeep Compass Search The staff at ODaniel Motor sales were very courteous and polite. We believe it all starts with the Salesperson that is assisting with your purchase. The staff at ODaniel Motor sales were very courteous and polite. We believe it all starts with the Salesperson that is assisting with your purchase. Everyone involved was was very patient under these trying times. Everyone involved in this process was professional and no one was ever pushy!! We were a bit scared to look at any new cars because of the "Covid19" situation but they made our new Jeep Compass search experience very easy, including having vehicles cleaned and prepared for test drive without having to neglect the social distance orders currently in place. They appraised our trade without us even having to leave our vehicle. Our Salesman, Corey Harris, did an excellent job taking our credit application and trade documents over the internet. He was patient, very knowledgeable and extremely helpful in this process. There Finance Department went the extra mile to explain the details on our purchase utilizing Chrysler Credit. The entire delivery process took less than one hour and went virtually flawless. Craig Ruskaup, one of the GM's, took time to come outside to introduce himself during the delivery process and congratulated us on our new purchase. We found this dealership to be very professional and we will highly recommend ODaniel Motor Sales to our family and friends!! More
Other Employees Tagged: Corey Harris, Andrea Laux
March 31, 2020
Barn Sale Started on disappointing note by being mispriced. Ended so happily with car delivered to son's barn, Contract was signed, check was signed, keys turne Started on disappointing note by being mispriced. Ended so happily with car delivered to son's barn, Contract was signed, check was signed, keys turned over, Bryce left in trade in, we backed out new Jeep. More
Other Employees Tagged: David O'Daniel, Bryce Butler
March 28, 2020
Awesome customer service. Took care of my Audi for 10+ years and at 400,000 miles still on the road! Just helped my elderly parents downsize vehicles into a Jeep Renegade and they made the transaction ve years and at 400,000 miles still on the road! Just helped my elderly parents downsize vehicles into a Jeep Renegade and they made the transaction very simple and straightforward and delivered the Jeep and picked up the trade. More
Other Employees Tagged: David O'Daniel, Bryce Butler , Casey Costello, Curt Stauffer
March 27, 2020
AMAZINGLY AWESOME The O'daniel name has been a part of my family since O'daniel Oldsmobile was on Bluffton Rd. My parents purchased cars and also serviced their cars t The O'daniel name has been a part of my family since O'daniel Oldsmobile was on Bluffton Rd. My parents purchased cars and also serviced their cars there. The loyalty continued when O'daniel move to its current location on Illinois Rd. I learned from my Dad that O'daniel is the name to be trusted whether it was to purchase or repair. Believe me, it was not easy to earn his trust. Years later when it was time for me to purchase cars and have them serviced, My only choice is O'daniel! My most recent purchase was a 2020 Jeep Gladiator Rubicon. It was a no pressure, wonderful experience! Justin Harding worked with me on a price that was not only the perfect price for me but also fair for O'dianel. I can tell Justin truly enjoys what he does. He aims to please and is a no (BS) type of guy! You won't be disappointed when you chose to purchase your next vehicle from O'daniel Jeep Chrysler Ram! More
Other Employees Tagged: Justin Harding, Joshua Burkhardt , Roger Brown, Jarod Burgess, Casey Costello, Andrea Laux, Tiffany or aka Shades
March 19, 2020
Lease of Jeep Grand Cherokee Justin Harding found our new lease vehicle in a really short time. He knew what we wanted and came through with a great vehicle. He was very helpful. Justin Harding found our new lease vehicle in a really short time. He knew what we wanted and came through with a great vehicle. He was very helpful. More
Other Employees Tagged: Justin Harding
March 15, 2020
This was my second time working with Mark as a return customer. This second time was even smoother than the first time. Mark went out of his way to ensure I was taken care of with absolutely zero pressu customer. This second time was even smoother than the first time. Mark went out of his way to ensure I was taken care of with absolutely zero pressure to sign, which I really appreciated. I will definitely work with Mark again. Thanks! More
Other Employees Tagged: Mark Butler , Andrea Laux
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