Craig Ruskaup | Page 18
Sales Manager
ODaniel Chrysler Dodge Jeep Ram
5611 Illinois Rd
Fort Wayne, IN 46804
I was born in Van Wert Ohio and have been living in Fort Wayne since 1991. I have been a valued employee here at O'Daniel since 1991! I pride myself on being an honest hard worker. I am a company man and I absolutely love my family and my life. By having the same goal as I do, O'Daniel makes it easy to have customers for life.
Read more259 Reviews
Write a ReviewDealership Experience
35 yrs, 3 mos
Industry Experience
38 yrs, 2 mos
Specialties & Trainings
Customer Service
259 Reviews of Craig Ruskaup
December 27, 2019
Thoroughly satisfied I’d been thinking about getting a pickup truck for awhile and was convinced based on all the reviews I’d read that the new Ram 1500 was the one to get I’d been thinking about getting a pickup truck for awhile and was convinced based on all the reviews I’d read that the new Ram 1500 was the one to get. I really hadn’t planned on getting one any time soon but my son was home from college for Christmas break and suggested that we at least go test drive the Ram. He also pointed out the incredible employee pricing discounts being offered by FCA that were about to expire at the end of the year, and that now might be a really good time to buy. Being a hectic time just days before the holidays with family in town and lots going on, I somewhat reluctantly agreed to go take a look. Am I glad I did! I got an incredible deal on an awesome luxurious pickup truck — exactly what I wanted — and couldn’t be happier with the experience. My salesperson Mike was most helpful and informative, not to mention very patient given my indecisiveness and the frequent curve balls and changes in the deal (especially with the trade-in!) that were thrown at him. I greatly appreciated his low-key, low-pressure understanding approach. Everyone else I interacted with (in management & finance) were similarly helpful, friendly & informative. The dealership building and facilities are top notch and immaculate with a great selection of vehicles in stock to choose from. In summary I would highly recommend this dealership for a great car or truck buying experience! More
Other Employees Tagged: Joshua Burkhardt , Jarod Burgess, Michael Lovejoy
December 16, 2019
Amazing! O’daniel’s team is the best! Everyone is so friendly and knowledgeable. Always make buying a vehicle an exciting and stress-free experience. The only O’daniel’s team is the best! Everyone is so friendly and knowledgeable. Always make buying a vehicle an exciting and stress-free experience. The only place to buy a Jeep. Love these guys! More
Other Employees Tagged: Jeff Cearbaugh , Shaylene Shaw
December 04, 2019
Loving My Jeep Pat Garrett was referred to me by a previous satisfied buyer. He was able to accommodate our schedule and had several vehicles ready for us to conside Pat Garrett was referred to me by a previous satisfied buyer. He was able to accommodate our schedule and had several vehicles ready for us to consider at our appointment. He was helpful and very kind. He spend over 2 hours training me on all the wonderful features my Cherokee has to offer. I was driving a 20 year old vehicle and with new technology , I was overwhelmed to say the least. Pat is great & patient. I would recommend his services to friends and family . I will also use his services next time My family needs a new auto. Thank you O’Daniels and Pat Garrett! More
Other Employees Tagged: Patrick Garrett
November 29, 2019
I have had excellent experiences with the sales department six times since 2011 at this location. Corey Harris listens to the needs of his customers, and works to get those needs met with the assis department six times since 2011 at this location. Corey Harris listens to the needs of his customers, and works to get those needs met with the assistance of management. My experiences with the service department has been hit or miss. Ron is great to work with and very helpful! I have had mixed experiences with James; sometimes he is great, but he has also gotten upset with ME after having my car in the department for a week and my sitting for 3 hours in the lobby wondering why my vehicle, there for a collison repair for several days and also tire rotation and oil change (to be done at any point during that several day time period) was taking so long to be brought out to me. I expect better when I interact with service. Also, with this purchase, my car came damaged. Due to service delays, I was not able to receive my car when expected, despite actions from Corey. More
Other Employees Tagged: Greg O'Daniel, James Meyer , Casey Costello, Ron Erickson, Corey Harris, Andrea Laux
November 29, 2019
My experience dealing with Corey and every employee at O'Daniel was nothing short of a pleasure. I appreciate the time and effort Corey put in to make this deal happen. Thanks again Corey and staff! O'Daniel was nothing short of a pleasure. I appreciate the time and effort Corey put in to make this deal happen. Thanks again Corey and staff! More
Other Employees Tagged: Casey Costello, Corey Harris
November 22, 2019
Thanks for making my purchase experience a good one. You know your product and its capabilities. I felt you presented the correct options for task at hand with out over selling. Thats why I purchased a ne know your product and its capabilities. I felt you presented the correct options for task at hand with out over selling. Thats why I purchased a new truck instead if a used one. More
Other Employees Tagged: Justin Harding, James Meyer , Casey Costello, Randy Powell
November 20, 2019
Customer Satisfaction A big thanks to Bryce Butler @ O'Daniel Chrysler Dodge Jeep Ram. Bryce was an awesome sales rep, helping me pick out the vehicle that suited my needs. A big thanks to Bryce Butler @ O'Daniel Chrysler Dodge Jeep Ram. Bryce was an awesome sales rep, helping me pick out the vehicle that suited my needs. He was very friendly, knowledgeable, answered all our questions, shared his thoughts, and was great to work with. He did what any other sales rep likes to do, he got our business. I also like the way O'Daniel's does business, great customer satisfaction. And best of all, I love my new Ram 1500 Big Horn/ Lone Star Crew Cab. It's a very sharp, nice looking truck - thanks Bryce!!! More
October 12, 2019
The process of my purchase went very easy This is the third Jeep I’ve purchased from Elizabeth. She does a great job taking care of the customer and will come back again for my next vehicle This is the third Jeep I’ve purchased from Elizabeth. She does a great job taking care of the customer and will come back again for my next vehicle More
Other Employees Tagged: Elizabeth Conner, Casey Costello
October 02, 2019
Justin is GREAT! He's professional, friendly & TRUSTWORTHY! Knowledgeable with high integrity! Took time to inform, listen & answer questions! Great at following up & following through. TRUSTWORTHY! Knowledgeable with high integrity! Took time to inform, listen & answer questions! Great at following up & following through. More
Other Employees Tagged: Justin Harding, Joshua Burkhardt
October 01, 2019
I had such a great experience working with Chris and David O’Daniel to find the perfect vehicle. The helped me find the perfect ride and Craig Ruskaup got me the deal of a lifetime on the sickest friggi David O’Daniel to find the perfect vehicle. The helped me find the perfect ride and Craig Ruskaup got me the deal of a lifetime on the sickest friggin jeep. Thank Buddha. More
Other Employees Tagged: David O'Daniel , Chris Blake
Dealership Inventory (412 Vehicles)

