Craig Ruskaup | Page 19
Sales Manager
ODaniel Chrysler Dodge Jeep Ram
5611 Illinois Rd
Fort Wayne, IN 46804
I was born in Van Wert Ohio and have been living in Fort Wayne since 1991. I have been a valued employee here at O'Daniel since 1991! I pride myself on being an honest hard worker. I am a company man and I absolutely love my family and my life. By having the same goal as I do, O'Daniel makes it easy to have customers for life.
Read more266 Reviews
Write a ReviewDealership Experience
35 yrs, 7 mos
Industry Experience
38 yrs, 6 mos
Specialties & Trainings
Customer Service
266 Reviews of Craig Ruskaup
November 29, 2019
I have had excellent experiences with the sales department six times since 2011 at this location. Corey Harris listens to the needs of his customers, and works to get those needs met with the assis department six times since 2011 at this location. Corey Harris listens to the needs of his customers, and works to get those needs met with the assistance of management. My experiences with the service department has been hit or miss. Ron is great to work with and very helpful! I have had mixed experiences with James; sometimes he is great, but he has also gotten upset with ME after having my car in the department for a week and my sitting for 3 hours in the lobby wondering why my vehicle, there for a collison repair for several days and also tire rotation and oil change (to be done at any point during that several day time period) was taking so long to be brought out to me. I expect better when I interact with service. Also, with this purchase, my car came damaged. Due to service delays, I was not able to receive my car when expected, despite actions from Corey. More
Other Employees Tagged: Greg O'Daniel, James Meyer , Casey Costello, Ron Erickson, Corey Harris, Andrea Laux
November 29, 2019
My experience dealing with Corey and every employee at O'Daniel was nothing short of a pleasure. I appreciate the time and effort Corey put in to make this deal happen. Thanks again Corey and staff! O'Daniel was nothing short of a pleasure. I appreciate the time and effort Corey put in to make this deal happen. Thanks again Corey and staff! More
Other Employees Tagged: Casey Costello, Corey Harris
November 22, 2019
Thanks for making my purchase experience a good one. You know your product and its capabilities. I felt you presented the correct options for task at hand with out over selling. Thats why I purchased a ne know your product and its capabilities. I felt you presented the correct options for task at hand with out over selling. Thats why I purchased a new truck instead if a used one. More
Other Employees Tagged: Justin Harding, James Meyer , Casey Costello, Randy Powell
November 20, 2019
Customer Satisfaction A big thanks to Bryce Butler @ O'Daniel Chrysler Dodge Jeep Ram. Bryce was an awesome sales rep, helping me pick out the vehicle that suited my needs. A big thanks to Bryce Butler @ O'Daniel Chrysler Dodge Jeep Ram. Bryce was an awesome sales rep, helping me pick out the vehicle that suited my needs. He was very friendly, knowledgeable, answered all our questions, shared his thoughts, and was great to work with. He did what any other sales rep likes to do, he got our business. I also like the way O'Daniel's does business, great customer satisfaction. And best of all, I love my new Ram 1500 Big Horn/ Lone Star Crew Cab. It's a very sharp, nice looking truck - thanks Bryce!!! More
October 12, 2019
The process of my purchase went very easy This is the third Jeep I’ve purchased from Elizabeth. She does a great job taking care of the customer and will come back again for my next vehicle This is the third Jeep I’ve purchased from Elizabeth. She does a great job taking care of the customer and will come back again for my next vehicle More
Other Employees Tagged: Elizabeth Conner, Casey Costello
October 02, 2019
Justin is GREAT! He's professional, friendly & TRUSTWORTHY! Knowledgeable with high integrity! Took time to inform, listen & answer questions! Great at following up & following through. TRUSTWORTHY! Knowledgeable with high integrity! Took time to inform, listen & answer questions! Great at following up & following through. More
Other Employees Tagged: Justin Harding, Joshua Burkhardt
October 01, 2019
I had such a great experience working with Chris and David O’Daniel to find the perfect vehicle. The helped me find the perfect ride and Craig Ruskaup got me the deal of a lifetime on the sickest friggi David O’Daniel to find the perfect vehicle. The helped me find the perfect ride and Craig Ruskaup got me the deal of a lifetime on the sickest friggin jeep. Thank Buddha. More
Other Employees Tagged: David O'Daniel , Chris Blake
October 01, 2019
My salesman Chris and David were outstanding the manager CRAIG ruskaup was easy to work with and very knowledgeable! Excellent buying experience. Thank You And also I love the way you showed me everything a CRAIG ruskaup was easy to work with and very knowledgeable! Excellent buying experience. Thank You And also I love the way you showed me everything about your dealership is a beautiful place and I look forward to doing business with you in the future More
Other Employees Tagged: David O'Daniel , Chris Blake, Randy Powell, Shaylene Shaw
September 27, 2019
I love my new Gladiator!! I absolutely love my new Jeep Gladiator! Jeff was wonderful throughout the entire process as well. He knew that I was not the average consumer and tre I absolutely love my new Jeep Gladiator! Jeff was wonderful throughout the entire process as well. He knew that I was not the average consumer and treated me likewise. He knew I had been anticipating the release of the Gladiator for quite some time and made sure to let me know as soon as the first one hit the lot. I just had to wait patiently for the Punk’n color to come out (the best color combination). He went above and beyond in saving me a limited release tool in the shape of the Gladiator. Knowing something like this would mean a lot to me. He even stayed after hours to deliver my Jeep to me the day before the holiday weekend and had the clean up crew have my truck standing tall. The process went smoothly. I love my new Jeep Gladiator and will continue to send folks to see Jeff. More
Other Employees Tagged: Jeff Cearbaugh, James Meyer , Roger Brown, Jarod Burgess, Casey Costello, Ron Erickson, Randy Powell
September 25, 2019
Great team Went in with a very specific truck in mind. Had a few dealerships not even bother to call me back but the team at O'Daniel went above and beyond to fi Went in with a very specific truck in mind. Had a few dealerships not even bother to call me back but the team at O'Daniel went above and beyond to find and retrieve exactly what I was looking for. They were extremely helpful and professional at every step. More
Other Employees Tagged: Bryce Butler , Casey Costello
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