Craig Ruskaup | Page 25

Great vPeople I just bought my 9th vehicle from O'Daniel in Ft Wayne. Craig, Adam & Jeff were outstanding as was Shayleen helping me wade through the paperwork. I I just bought my 9th vehicle from O'Daniel in Ft Wayne. Craig, Adam & Jeff were outstanding as was Shayleen helping me wade through the paperwork. I have always felt welcome at their dealership and never pressured. It always the idea they have time to talk to you and not at you. I may not have been a big Chrysler fan but they made the difference to a die hard GM buyer. More

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Great Customer Service Tex was great to work with! he helped us chose the right truck for our family and lifestyle! We went into the dealership with wanting to buy a used t Tex was great to work with! he helped us chose the right truck for our family and lifestyle! We went into the dealership with wanting to buy a used truck, and we walked out with a BRAND NEW DODGE! Never in my life would my husband and I think we could afford a new truck but Tex and Craig made the transition smooth and fun! I will always buy a car from Odaniel and I will definitely contact Tex! More

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I wish all dealers were as upfront as ODaniel I will admit that I am not a dealer's dream client. I don't want into the door, ask for a price, and then proceed to pay that enormous MSRP. Nope... I will admit that I am not a dealer's dream client. I don't want into the door, ask for a price, and then proceed to pay that enormous MSRP. Nope...instead I sent an e-mail to numerous dealers on their current inventory and asked that they give me their best price. I had numbers running all over the board that showed me inconsistency in pricing...and also that dealers will never give you their best price first. Along comes (Everett) John Smith...he had a conversation with me. Asked what I was looking for and what could be done to earn my business. I told him I don't want to play the game...I just want a price. He came back with a price that I found more than fair. Upfront he said this is the best I can do, how does this work? Well, I came up the next morning and signed the papers. My wife and I are very thankful for the quick and ease of the transaction. Andrea in finance was not pushy and fully explained everything we were signing. Probably the fastest transaction I have ever had in a dealership. While John was showing my wife how to work her new vehicle, Craig had come up to me because he had made some calls to try and buy my vehicle we were replacing. He did us a solid by finding another ODaniel dealership willing to give us what we wanted for our vehicle. Perfect. While the sale is complete....the relationship isn't. We will be back again. More

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Bought a new RAM 1500 Rebel Dealers worked with me to get the best payment possible on my new vehicle. Business department explained everything and made the process quick and eff Dealers worked with me to get the best payment possible on my new vehicle. Business department explained everything and made the process quick and efficient. More

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Jeep Grand Cherokee lease I have purchased all of my vehicles exclusively from O'Daniel because I have always been treated fairly and honestly by everyone at their dealership. I have purchased all of my vehicles exclusively from O'Daniel because I have always been treated fairly and honestly by everyone at their dealership. I have confidence in the pricing that I receive for my trades, as well as the price I pay for their cars. And attention goes from the showroom all the way to service. And my salesman is always doing everything that he can to ensure that my needs are addressed. I couldn't ask for better service than I receive. More

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When buying right is crucial! My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 Jeep Compass and it's beyond the nicest vehicle I've owned. I will say this, when purchasing a vehicle it's crucial to buy the right vehicle from the right dealership. I've learned this the hard way l, believe me! If you want to buy from an honest, local, friendly, and hard working dealership, go to odaniel! More

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total satisfaction We had test driven six vehicles from 4 dealerships. Odaniels sales staff were very patient with us and very helpful. Working with Elizabeth and Meliss We had test driven six vehicles from 4 dealerships. Odaniels sales staff were very patient with us and very helpful. Working with Elizabeth and Melissa was beneficial and helped us since we had not purchased a new car in years. They waited for us to make our decision, not pestering us and answering our questions every time we called or stopped in. Could not have asked for a better sales relationship. Had totaled out a car and they helped get us in a Chrysler Pacifica 3 months later. Will definitely spread the word about Melissa and Elizabeth and go back when I need another vehicle. More

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Awesome from start to finish I visited the dealership after working allnight. I wasn't really sure if I wanted another vehicle so I talked to Jeff on this morning about all the th I visited the dealership after working allnight. I wasn't really sure if I wanted another vehicle so I talked to Jeff on this morning about all the things I was looking for and not looking for in a suv. I never felt pressured or felt like I was being rushed which made me feel calm and appreciated. I ended up being there about 5 hrs test driving, looking. Long story short I not only got exactly what I wanted, a 10% interest rate less than the loan I was paying on my trade in, drove to another lot to get this suv and Jeff gave me one of his awesome green smoothies after being there so long, Jeff went over all my little gadgets in My suv. I had the best experience with Odaniels! Jeff and the rest of the staff I dealt with thumbs up. Jeff Cearbaugh thank you! Odaniels thank you! More

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Buying my first Jeep Everyone was friendly and helpful. They answered lots of questions for us through the entire process. They didn't rush us. They offered us something Everyone was friendly and helpful. They answered lots of questions for us through the entire process. They didn't rush us. They offered us something to drink when we were there. They helped us to get the vehicle we wanted at a good price. More

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Above and beyond I do not even know where to begin with how amazing this dealership. From the sales to management to the financial team. Every step of the way they mad I do not even know where to begin with how amazing this dealership. From the sales to management to the financial team. Every step of the way they made the process feel really easy and i never once felt as if they were "just in it for the sale". I have bought a couple vehicles from them now and i have gotten my family that lives in ohio to drive all the way too because of the fantastic service. All my future purchases will only be made at Odaniel. They really treat you like family! More

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