Craig Ruskaup | Page 26

When buying right is crucial! My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 My experience with odaniel was nothing but great! These guys helped my family a great deal when it came to having a reliable vehicle. I leased a 2017 Jeep Compass and it's beyond the nicest vehicle I've owned. I will say this, when purchasing a vehicle it's crucial to buy the right vehicle from the right dealership. I've learned this the hard way l, believe me! If you want to buy from an honest, local, friendly, and hard working dealership, go to odaniel! More

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total satisfaction We had test driven six vehicles from 4 dealerships. Odaniels sales staff were very patient with us and very helpful. Working with Elizabeth and Meliss We had test driven six vehicles from 4 dealerships. Odaniels sales staff were very patient with us and very helpful. Working with Elizabeth and Melissa was beneficial and helped us since we had not purchased a new car in years. They waited for us to make our decision, not pestering us and answering our questions every time we called or stopped in. Could not have asked for a better sales relationship. Had totaled out a car and they helped get us in a Chrysler Pacifica 3 months later. Will definitely spread the word about Melissa and Elizabeth and go back when I need another vehicle. More

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Awesome from start to finish I visited the dealership after working allnight. I wasn't really sure if I wanted another vehicle so I talked to Jeff on this morning about all the th I visited the dealership after working allnight. I wasn't really sure if I wanted another vehicle so I talked to Jeff on this morning about all the things I was looking for and not looking for in a suv. I never felt pressured or felt like I was being rushed which made me feel calm and appreciated. I ended up being there about 5 hrs test driving, looking. Long story short I not only got exactly what I wanted, a 10% interest rate less than the loan I was paying on my trade in, drove to another lot to get this suv and Jeff gave me one of his awesome green smoothies after being there so long, Jeff went over all my little gadgets in My suv. I had the best experience with Odaniels! Jeff and the rest of the staff I dealt with thumbs up. Jeff Cearbaugh thank you! Odaniels thank you! More

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Buying my first Jeep Everyone was friendly and helpful. They answered lots of questions for us through the entire process. They didn't rush us. They offered us something Everyone was friendly and helpful. They answered lots of questions for us through the entire process. They didn't rush us. They offered us something to drink when we were there. They helped us to get the vehicle we wanted at a good price. More

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Above and beyond I do not even know where to begin with how amazing this dealership. From the sales to management to the financial team. Every step of the way they mad I do not even know where to begin with how amazing this dealership. From the sales to management to the financial team. Every step of the way they made the process feel really easy and i never once felt as if they were "just in it for the sale". I have bought a couple vehicles from them now and i have gotten my family that lives in ohio to drive all the way too because of the fantastic service. All my future purchases will only be made at Odaniel. They really treat you like family! More

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Great! O'Daniel's was great to deal with, they worked on getting the perfect vehicle for me and my wife! I would suggest this dealership to anyone in the mar O'Daniel's was great to deal with, they worked on getting the perfect vehicle for me and my wife! I would suggest this dealership to anyone in the market for a Dodge, Chrysler, or Jeep! Thanks O'Daniel's! More

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Great Wrangler Buying Experience We live in Indianapolis but were up visiting family in Ft. Wayne and stopped by O'Daniels to check out their Wranglers and couldn't believe the select We live in Indianapolis but were up visiting family in Ft. Wayne and stopped by O'Daniels to check out their Wranglers and couldn't believe the selection they had. So many you could get a very good idea about what options and combinations were possible. Something that you can't determine just using the Jeep website. Our salesman, Jeff, was very helpful but not overbearing. He came through meeting all of our expectations during the delivery of our vehicle. More

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To who it may concern, To who it may concern, I am very pleased with the customer service that I received with during my visit t To who it may concern, I am very pleased with the customer service that I received with during my visit to the dealership. Everyone was very pleasant to work with and were always there to help even if it wasn't necessarily their customer. The reasoning behind my giving the dealership such a high rating is the overall experience. I have always been a customer of another local dodge dealership but decided to go outside my comfort zone so to speak and shop around. O'daniels took care of me and went above and beyond the help I would of expected with a dealership. No pressuring into buying a vehicle from them or telling you that there aren't any options. Corey Harris is the salesman that I was dealing with and was outstanding by far. This individual actually took the time to go above a customer's expectations. Anytime I had a question via phone/email, he responded quickly and with the answers I was looking for. By far, the O'daniel family takes great pride in their customers and their experience when buying a new/used vehicle. Sincerely, Brad Holmes-Satisfied Customer!! More

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Our relationship with Pat and O'Daniel's is at least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership least ten years plus. Both of our vehicles were purchased through this dealership. We appreciate the brand and have always had a very good ownership experience. Prior to this purchase we decided to do our due dilligence and at least consider other brands and options. Our limited experience with this proved to be stereotypical of the car shopping experience. This has never been our experience with O'Daniel's. It also confirmed in our minds the integrity and comfort we find in dealing with Pat Garrett and Craig Ruskaup. There is little question of Pat's knowledge and experience and by far he makes the shopping/purchase experience easy and comfortable. It is very obvious that he enjoys his job and that he understands the ultimate significance in building stong customer relations that just as significantly lead to strong friendships and a lasting relationship. More

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I ordered my Jeep from the factory through O'Daniel Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermark Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermarket equipment once my Jeep arrived from the factory. Roberta Parkison made sure that everything went smooth and she was there every step of the way to make sure the process went according to plan. After my Jeep arrived from the factory, Roberta was sending me pictures before the modifications took place. I had leather seats installed after my Jeep arrived from the factory. I also had a 2 1/2" lift kit installed, as well as a new front bumper, winch, wheels and tires. After I took delivery, I was back to O'daniel Motors to have the new front bumper and side rails installed. Flawless installation by the body shop!! I can't say enough good things about Roberta. She is as nice a person as you'll ever meet. No pressure sales tactics. She wanted to make sure I got the best deal possible and made me feel like I was her only customer. Make sure you ask for Roberta by name when you plan on going to O'daniel to buy a vehicle and your experience will be a great one! Craig Ruskaup is the sales manager and he was my go-to guy for ordering the right equipment and making sure I got the right price on both the equipment and labor. He knows Jeeps and most importantly, he knows Jeep equipment. You will find no one better in the business as Craig when it comes to Jeeps! Bob Kimes was a pleasure to work with when it came down to financing and again, everything went smoothly from the time we sat down until I left with my Jeep. I would definitely recommend this dealership hands down over any other Jeep dealership between Mishawaka and Ft Wayne and I won't go anywhere else in the future. More

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