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Craig Stecker
Craig Stecker at Rothrock Motor Sales

Craig Stecker | Page 2

Estimator

Rothrock Motor Sales

1648 Plaza Lane
Allentown, PA 18104

4.1
37 Reviews
4.1

37 Reviews

Write a Review

37 Reviews of Craig Stecker

October 08, 2022

Dealership Rating
Employee Rating

Courteous staff that does top notch work. Above and beyond. Would emphatically recommend this shop. Bonus-great coffee machine. More

by Phil of the Redwoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donna Oswald, Nicole Mohr , Anyone I failed to mention gets a+'s

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Oct 10, 2022

Rothrock Motor Sales responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

September 08, 2022

Dealership Rating
Employee Rating

Vary helpful even after the warranty ran out. They were friendly to talk to. Fast service, repairs looks great. More

by OCEANFRONTMYRM@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Sep 09, 2022

Rothrock Motor Sales responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

August 14, 2022

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Employee Rating

My experience was great everything went well price was good Great company to deal with. More

by ROTHROCKRUSS@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Steve Bennett, Donna Oswald, Monte Loch, Jarred Stirk, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Aug 15, 2022

Rothrock Motor Sales responded

Hello, thank you for giving us your fantastic feedback. We hope to see you soon!

July 28, 2022

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Employee Rating

I am dissatisfied with the autobody paint job that was recently performed by Lehigh Valley Collision on my new Nissan More

by societyprez
Friendliness
Quality Of Work
Recommend Dealer
No
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Jul 29, 2022

Rothrock Motor Sales responded

Hello, We are disappointed to hear you were not satisfied with your paint job, as our top priority is performing excellent quality work for our customers. We would like to speak with you regarding your recent visit. Please reach out to our General Manager, Ron Carl, at (484) 223-0554, at your earliest convenience. Thank you.

December 11, 2021

Dealership Rating
Employee Rating

They do great work and quality repairs to your car. The sales and service staff in all departments are friendly and helpful too More

by A23DRANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Leverington, Donna Oswald, Nicole Mohr

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Dec 15, 2021

Rothrock Motor Sales responded

That's what we strive for! Thank you for your positive feedback. We're glad to hear how pleased you were with your service visit. Please come see us again for your future service needs!

November 28, 2021

Dealership Rating
Employee Rating

I worked with Colleen, Matt and service tech Dan. They all went above and beyond to help me and make sure my Jeep was thoroughly checked and secured. I appreciate all your help. More

by Cmchaya72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colleen, Matt, Dan.

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Nov 30, 2021

Rothrock Motor Sales responded

We truly appreciate you taking the time to share your experience with us! You can expect the same level of care every time you visit us. Thank you for your business and we hope to take care of any of your future car needs!

September 29, 2021

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Employee Rating

This place is wonderful!!! The staff there are all great people and very knowledgeable. I only gave 4 stars because my issue that I have had them try to fix isn't solved, so I'm not sure what else I can do. More

by Khorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Leverington, Donna Oswald, Nicole Mohr

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Sep 30, 2021

Rothrock Motor Sales responded

Thank you for leaving your kind review, Khorey! We're very glad to hear that your experience with our team was pleasant. However, it's unfortunate to hear that you left us feeling less than completely satisfied. We'd like to know more about your visit so that we may resolve these issues. Please give Ron Carl, General Manager, a call at 484-223-0554 when you have a moment so that we can discuss this further. We're grateful for your business with us and look forward to talking soon.

September 23, 2021

Dealership Rating
Employee Rating

Great dealership! Easy drop off and work completed same day. Very clean shop recommended them, More

by JASONW206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, David Leverington, Donna Oswald, Nicole Mohr, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta

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Sep 27, 2021

Rothrock Motor Sales responded

We appreciate the recommendations and kind words!

July 31, 2021

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Employee Rating

They were very professional and made the process very smooth and stress free. I have never had to do this before so I am so glad they were the ones to fix my car. I would highly recommend them to everyon More

by wndy_keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicole Mohr , Josie receptionist 5 stars

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Aug 03, 2021

Rothrock Motor Sales responded

This is what we love to hear! Thank you so much for the 5 star rating and the wonderful feedback. We hope to get a chance to work with you again in the future.

July 08, 2021

Dealership Rating
Employee Rating

No comment at all it good no issues with service that’s all thank you. Waiting is good not bad at all and they wash cars More

by Sreyes3705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, David Leverington, Donna Oswald, Nicole Mohr, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Billy Scorza

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Jul 10, 2021

Rothrock Motor Sales responded

Thank you for leaving us a review! We're happy to hear that you didn't experience any issues during your visit. We appreciate your business and hope you come back to see us again soon!

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