Craig Widenhoefer
Craig Widenhoefer at Schaumburg Toyota

Craig Widenhoefer | Page 3

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Craig Widenhoefer

August 22, 2020

Dealership Rating
Employee Rating

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

by jlcoates
Recommend Dealer
Yes
Aug 24, 2020

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for being our customer and sharing your experience. We appreciate your support!

August 14, 2020

Dealership Rating
Employee Rating

It’s a great dealership. The staff are all knowledgeable, courteous and friendly. They go out of their way to be sure you are satisfied. I’m elderly and often need help understanding the technology. They are More

by Nancy.straube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 17, 2020

Schaumburg Toyota responded

Glad we can help, Nancy! Thanks for sharing your thoughts. We appreciate your support!

July 12, 2020

Dealership Rating
Employee Rating

my service repair experience The service was ok. i will give 8 out 10 mark. my car was fixed and its running quite good so far but I have 2 issues: (1) my remote key fab was badly More

by ichucksanele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2020

Schaumburg Toyota responded

Hello.......We apologize for your recent experience for service. I would like to see what I can do to make things right. Unfortunately, with the information given, I am unable to identify you. I can be reached at 847 519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

April 30, 2020

Dealership Rating
Employee Rating

Great Experience! Toyota service team was great, diagnosed and fixed the problem correctly the first time. These guys know what they are doing and are true pros. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randall Laskowski, Steve Lowell

May 04, 2020

Schaumburg Toyota responded

We are happy to assist in your repairs. Thanks for your support!

March 18, 2020

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Employee Rating

Check engine light requiring service Service department took me quickly and resolved issue within about 1 hour. My wife was in the hospital at the time and therefore I could not stay lon More

by dmachaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2020

Schaumburg Toyota responded

Glad we were able to help and hope she is doing well! Thanks for being our customer!

March 16, 2020

Dealership Rating
Employee Rating

Great service Only complaint I have is that my seat was adjusted. for the short in service time. I don't understand why the seat needs to be adjusted to fit the tra More

by jjiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 16, 2020

Schaumburg Toyota responded

We do apologize for the seat adjustment. Thanks for the 5 stars, we appreciate your support!

February 07, 2020

Dealership Rating
Employee Rating

Good service as usual! I've been a customer for years. I have purchased 3 cars from here through the years - 1995, 2017 and 2019. More

by claireo_97
Recommend Dealer
Yes
Feb 07, 2020

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer! Thanks for your support!

November 18, 2019

Dealership Rating
Employee Rating

recall on passenger air bag Almost every time I come in I have Craig Widenhoefer, he is very good. and he told me how long it would be and he was correct. More

by sad608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2019

Schaumburg Toyota responded

Great to hear Craig takes good care of you during your visits. We are thrilled to have you as our customer!

July 25, 2019

Dealership Rating
Employee Rating

Not What I Needed I went for a oil change on my 2013 Toyota Corolla, and paid more than what I expected to pay...$60. I could have received the conventional oil change More

by DMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2019

Schaumburg Toyota responded

Thank you for your services! The synthetic will last you 10,000 miles compared to the 5,000 for conventional. We do our best to stay competitive in pricing!

July 09, 2019

Dealership Rating
Employee Rating

Maintenance check up Staff & service are great. I get in & out in a timely manner. This is my 2nd Prius & have had no major problems. The service reminders are great on th More

by geri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2019

Schaumburg Toyota responded

Thanks for being our loyal customer, Geri!

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