Cris Aviso

All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what ha be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work More

by STEVEDEMBER22 Verified Customer Verified Customer

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My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealershi back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them More

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I truly enjoy going for our vehicle service at Regal. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave. More

by ASOLA59 Verified Customer Verified Customer

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Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon working with Eric and sales team will return for our next vehicle very satisfied without new ukon More

by JOHNHFRAZIER Verified Customer Verified Customer

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ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say deal and I love my carI would recommend your service to everyoneI don’t have anything more to say More

by CARDMONE Verified Customer Verified Customer

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Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous. with the GMC group at this location. They are very service oriented and always very courteous. More

by tpond15 Verified Customer Verified Customer

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Very good happy with everything . I’m not a wordy Very good happy with everything . I’m not a wordy person. I liked the sales and service folks. Satisfied with everything. I plan to continue service Very good happy with everything . I’m not a wordy person. I liked the sales and service folks. Satisfied with everything. I plan to continue service More

by BISONS_2@hotmail.com Verified Customer Verified Customer

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Awesome dealership to do business with.We took our GMC Terrain in for an oil change and was greeted by Alex,the service manager with a smile and a big hello.He took our key and got things rolling.While wa Terrain in for an oil change and was greeted by Alex,the service manager with a smile and a big hello.He took our key and got things rolling.While waiting in the nice clean lobby,Mike the sales manager came over and talked a few minutes to make sure everything was going well and to say hello.This dealership goes the extra mile to make you feel like you part of the GMC family! More

by aedmondson2 Verified Customer Verified Customer

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What kind they service giving for they customers.i was there 3times my problem still not resolved my $599 for the GPS, my sticker.Iam still don’t have it there 3times my problem still not resolved my $599 for the GPS, my sticker.Iam still don’t have it More

by NONE3 Verified Customer Verified Customer

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Had a great experience Michael Hughes and Michael Boswell and financing worked hard to successfully get me in a new Terrain. I was very pleased with the service. and financing worked hard to successfully get me in a new Terrain. I was very pleased with the service. More

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