Crista Poynor
Crista Poynor at Honda of the Avenues

Crista Poynor | Page 10

Service Director

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.9
126 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

32 yrs, 2 mos

4.9

126 Reviews

Write a Review

126 Reviews of Crista Poynor

October 02, 2023

Dealership Rating
Employee Rating

Great customer service as always from Bobby and the rest of the Honda of the Avenues team. More

by ekm1028
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

October 02, 2023

Dealership Rating
Employee Rating

Was able to get me in and out same day so that’s great little pricier than I wanted but it always is so not mad will be coming back More

by hudson.levine21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

September 29, 2023

Dealership Rating
Employee Rating

Excellent service as always, very knowledgeable staff. I would definitely recommend to friends and family. More

by bkenio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

Oct 02, 2023

Honda of the Avenues responded

Thank you for your business and the 5 star review. Crista Poynor Service Director

September 28, 2023

Dealership Rating
Employee Rating

I had a great experience. People were knowledgeable and respectful and my car was done on time. More

by stolkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avtar Ghuman, Bobby Howard , Steven Fink

September 28, 2023

Dealership Rating
Employee Rating

Service was awesome. Place is clean and nice. Car was fixed right on time. Good job More

by DANIELSDEITRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan

September 23, 2023

Dealership Rating
Employee Rating

Have had all past Honda’s serviced at H O Ave. I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset aft More

by JAN.REICHERT0305
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard

Sep 23, 2023

Honda of the Avenues responded

Thank you for making us aware of your experience. I'd like to apologize for your experience and would like to rectify the issues at hand. We did reach out to you by phone and left a message. Please give us a call back at your convenience. 904-370-1300 x1075

September 22, 2023

Dealership Rating
Employee Rating

I like taking my vehicle in for routine maintenance. The Express Service Department is well run. In and out quickly. More

by RAN1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2023

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams

September 22, 2023

Dealership Rating
Employee Rating

Everything was done as expected and in a timely manner. My service tect was very nice and explained everything. More

by keithsirmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

Sep 23, 2023

Honda of the Avenues responded

Keith, thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 21, 2023

Dealership Rating
Employee Rating

Very knowledgeable and professional staff. All my needs where met and I will definitely be back again in the near future. More

by bkenio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

Sep 22, 2023

Honda of the Avenues responded

Thanks so much for the 5 star review and especially the kind comments regarding our team.. We certainly appreciate your business and look forward to serving you in the future. Respectfully, Scott Williams General Manager

September 16, 2023

Dealership Rating
Employee Rating

A few weeks ago while my husband was there to get an oil change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past More

by Sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard

Sep 18, 2023

Honda of the Avenues responded

Sorry to hear about your experience. Please give me a call and I'd be happy to look into it. My name is Crista Poynor and I am the service director. I can be reached at 904-370-1300 x1290.

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