Crista Poynor | Page 10
Service Director
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
3 yrs, 7 mos
Industry Experience
32 yrs, 2 mos
126 Reviews
Write a Review126 Reviews of Crista Poynor
October 02, 2023
Great customer service as always from Bobby and the rest of the Honda of the Avenues team. of the Honda of the Avenues team. More
Other Employees Tagged: John Lakes, Bobby Howard
October 02, 2023
Was able to get me in and out same day so that’s great little pricier than I wanted but it always is so not mad will be coming back little pricier than I wanted but it always is so not mad will be coming back More
Other Employees Tagged: John Lakes, Bobby Howard
September 29, 2023
Excellent service as always, very knowledgeable staff. I would definitely recommend to friends and family. I would definitely recommend to friends and family. More
Other Employees Tagged: John Lakes, Bobby Howard
September 28, 2023
I had a great experience. People were knowledgeable and respectful and my car was done on time. People were knowledgeable and respectful and my car was done on time. More
Other Employees Tagged: Avtar Ghuman, Bobby Howard , Steven Fink
September 23, 2023
Have had all past Honda’s serviced at H O Ave. I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset aft I will continue to have my two Honda’s serviced there. However the last two services were questionable. Neither car had oil life monitors reset after service and next service due stickers were so far off they were useless. Had wheel alignment on the Accord performed. Always in the past I received a spec sheet before and after performing alignment. Not this time. I’m beginning to wonder if the work has been performed at all. Labor cost to drain transmission fluid and refill is outrageous! I received an email from H O Avenues asking me was service the best. I replied NO. Prompt replied “you will be contacted by management “ I have not heard anything from H O Avenues If it wasn’t for Bobby Howard my service consultant I probably would not participate with H O Avenues. Thank you Jan Reichert More
Other Employees Tagged: John Lakes, Bobby Howard
September 22, 2023
Everything was done as expected and in a timely manner. My service tect was very nice and explained everything. My service tect was very nice and explained everything. More
Other Employees Tagged: John Lakes, Bobby Howard
September 21, 2023
Very knowledgeable and professional staff. All my needs where met and I will definitely be back again in the near future. All my needs where met and I will definitely be back again in the near future. More
Other Employees Tagged: John Lakes, Bobby Howard
September 16, 2023
A few weeks ago while my husband was there to get an oil change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past change on his car. He was told that he needed a new battery. And it would cost around 200. He made an appointment and was at the dealership this past Saturday morning. He was told told that It would cost around 350. Which is it?? His time was wasted. And the drive was an hour away. He thought that it would cost him around 200. This is why he chose to go back to the dealership. We bought our car there. We always go there to get our oil change done. We never had issues. More
Other Employees Tagged: John Lakes, Bobby Howard

