Crista Poynor
Crista Poynor at Honda of the Avenues
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Crista Poynor | Page 3

Service Director

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.7
113 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

30 yrs, 4 mos

4.7

113 Reviews

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113 Reviews of Crista Poynor

January 05, 2024

Dealership Rating
Employee Rating

The location is very dependable with quick, friendly service, and always has me out at a decent time. More

by EMRIVERA24
Service Price Transparency
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Recommend Dealer
Yes

January 05, 2024

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The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More

by LYNNSABATALO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 02, 2024

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Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. More

by JOSEYAILIN1984
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 02, 2024

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Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. More

by Rush
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard , Jim

January 02, 2024

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Employee Rating

Service is almost always exceptional. Bobby was great and kept me updated on my repairs. More

by MWILLING96
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 02, 2024

Dealership Rating
Employee Rating

I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help More

by RKELLERHALLS003
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard , Marcellis 5 star

January 02, 2024

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Employee Rating

My Granddaughter has not been impressed with the service department, even if it is scheduled service twice, I have had to wait 2hrs for parts to bee delivered. Also had truck for year and half still have More

by barkjp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Avtar Ghuman

Jan 02, 2024

Honda of the Avenues responded

I’d like to apologize for your experience. Based on your user name I am unable to locate your file. Please give me a call to discuss. Thank you Crista Poynor Service Director

December 31, 2023

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Employee Rating

Excellent customer service Knowledgeable and professional Status updates every step of the way. Highly recommended this place More

by LINARES.DAMARIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

December 29, 2023

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Employee Rating

great work! will be back! thanks to all, this is my third time and will be back even more. maybe 4th and 5th More

by farid.e.damir
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

December 24, 2023

Dealership Rating
Employee Rating

Very satisfied with my service. Will be coming back to this dealership. In the future More

by staceyanderson30
Service Price Transparency
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Recommend Dealer
Yes

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