Crista Poynor | Page 4
Service Director
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
3 yrs, 7 mos
Industry Experience
32 yrs, 2 mos
126 Reviews
Write a Review126 Reviews of Crista Poynor
January 06, 2024
Had a good experience getting my car service at Honda of of the avenues. Will be back. of the avenues. Will be back. More
Other Employees Tagged: John Lakes, Bobby Howard, Kent Alexander
January 06, 2024
Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they said it was not ready and would be another 35 minutes. My had been towed to the dealership the day before and arrived around 2:30. After I sat there for about 2 hours Bobby told me they had not looked at my car and if they did they wouldn’t have time to fix it. I had to rent a car to get home. I think over a day and a half is way too long to repair a starter on a car. More
Other Employees Tagged: John Lakes, Bobby Howard
January 05, 2024
The sale associate Brian as amazing. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. He explains everything perfectly, is kind and social, prompt on getting back to me when my car is ready or any changes are being made. More
Other Employees Tagged: John Lakes, Bobby Howard
January 02, 2024
My Granddaughter has not been impressed with the service department, even if it is scheduled service twice, I have had to wait 2hrs for parts to bee delivered. Also had truck for year and half still have department, even if it is scheduled service twice, I have had to wait 2hrs for parts to bee delivered. Also had truck for year and half still have not received broken seat belt replaced on “ we owe” service after the sale has been a disappointment More
Other Employees Tagged: Avtar Ghuman
January 02, 2024
Great service. Paula was kind and helpfull, always on time. I am thankfull for this team. Paula was kind and helpfull, always on time. I am thankfull for this team. More
Other Employees Tagged: John Lakes, Bobby Howard
January 02, 2024
Service is almost always exceptional. Bobby was great and kept me updated on my repairs. Bobby was great and kept me updated on my repairs. More
Other Employees Tagged: John Lakes, Bobby Howard
January 02, 2024
I took my car in because there was a low pressure light on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which help on. You all checked the tire and determined that nothing needed to be done even though there was a small nail in the tire. The service rep which helped was very friendly and helpful. he even walked out to my car to make sure the sensor was reset. More
Other Employees Tagged: John Lakes, Bobby Howard , Marcellis 5 star
January 02, 2024
Jim was awesome! !! He was very professional and provided excellent customer service. I would definitely come back. !! He was very professional and provided excellent customer service. I would definitely come back. More
Other Employees Tagged: John Lakes, Bobby Howard , Jim
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