Crista Poynor
Crista Poynor at Honda of the Avenues
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Crista Poynor | Page 2

Service Director

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.7
113 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

30 yrs, 3 mos

4.7

113 Reviews

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113 Reviews of Crista Poynor

January 19, 2024

Dealership Rating
Employee Rating

Great service! And communication skills would always recommend this dealer to all my friends and family More

by edjamz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 19, 2024

Dealership Rating
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Better I think good luck 🍀 İm baying two years why my Honda pilots 2022 Too much problems More

by MUKESHPATELJAX
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard

Jan 19, 2024

Honda of the Avenues responded

Thank you for sending in your review. I'm a little confused as to what the issues may have been when you were in for service. Please give me a call to discuss as I am unable to locate your file based on your username. Jason Uhrmacher Service Manager

January 12, 2024

Dealership Rating
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Fast, great service! Staff was very nice and helpful.. Nice that staff stayed in touch to let me know what was happening with my vehicle. More

by DENISELADYGATOR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 11, 2024

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I had a positive experience. My vehicle was taken care of in a timely and efficient manner. The staff was friendly and pleasant. More

by JENNMARKO
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Recommend Dealer
Yes

January 09, 2024

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Great service team that took great care of my vehicle and me during my recent visit. More

by spmassare
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 07, 2024

Dealership Rating
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All was good. Took a little longer than expected but no problem. The service rep was real busy. More

by JHDAVIS19
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 07, 2024

Dealership Rating
Employee Rating

They are people of and stand by their word! Prays Father! Amen 🙏 hallelujah Go ahead…say His name. It’s okt More

by RCKCARRIER
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Recommend Dealer
Yes

Other Employees Tagged: John Lakes, Bobby Howard

January 06, 2024

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Employee Rating

Had a good experience getting my car service at Honda of of the avenues. Will be back. More

by retrofuturistic1
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Recommend Dealer
Yes

January 06, 2024

Dealership Rating
Employee Rating

Bobby Howard promised my car by 5pm and then he left without telling me so I had to find out who was in charge of my car. Af 5pm I finally located the person that was put in charge of my car and they sa More

by KATHYC5
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard

Jan 06, 2024

Honda of the Avenues responded

Thank you for sending in your review about your experience. I'd like to apologize on behalf of Bobby as he is normally great with communication with his clients. The starter was ordered for your vehicle and arrived the next day, hence why it took a day and half. While we do try to keep parts in stock for our clients, it's hard to keep every part for all the makes and models out there. We do value your business and obviously fell short of achieving excellent. Again please except our apology for not delivering excellent service. Crista Poynor Service Director

January 06, 2024

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Employee Rating

They were all very nice told me my car would be ready in 2 and a half hours and was done before that. Which usually never happens! More

by AIMDUNN10
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Recommend Dealer
Yes
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