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Cristina Morales
Cristina Morales | Page 5
Sales Manager
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
93 Reviews
Dealership Experience
3 yrs, 2 mos
Languages Spoken
English
Spanish
93 Reviews
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93 Reviews of Cristina Morales
April 21, 2024
Very easy to talk to , not pushy answered all questions . Very courteous . Wouldn’t hesitate to do business with Penske team again Very courteous . Wouldn’t hesitate to do business with Penske team again More
by olsonschevy
Verified CustomerOther Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein , Javier Garcia, Josue Moreno
April 20, 2024
They did not honor the $40 oil change coupon so I paid full price. Disappointed full price. Disappointed More
by CVPISCOPO
Other Employees Tagged: Clarissa Vargas , Josue Moreno
April 17, 2024
This dealership is great with customer they really take the time off to make sure customer satisfy the time off to make sure customer satisfy More
by SCRAPP1299
Other Employees Tagged: Matthew Stein
April 16, 2024
Purchased a used car with relatively low mileage (61K miles) but it needed $6,300 in repairs, which is excessive for a vehicle that only cost $15K. The dealer could have disclosed the need for repairs, a miles) but it needed $6,300 in repairs, which is excessive for a vehicle that only cost $15K. The dealer could have disclosed the need for repairs, as they were all quickly discovered in my post-purchase garage inspection -- repairs included timing belt, brake rotors, brake shims, radiator, and more. I don't feel good about this transaction because of the lack of transparency and the very large repair bill. More
by za0
Other Employees Tagged: Matthew Stein
April 02, 2024
Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More
by RIGOMIRANDA27
Other Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
March 27, 2024
I purchased at 2023 Tesla, after unsuccessfully attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted attempting to register the car in the app and remove the previous owners information. I contacted Tesla and was told the dealer should have contacted Tesla to remover the previous owner before selling the car. As a result I am still in the process of transferring the vehicle to myself through Tesla so for now I can’t charge my the car and I have access to all of the previous owners information: name, numbers, home address, phone book. This is very disappointing. The person that traded this vehicle trusted the dealer with their car and trust you to remove their information before the sell, because of this I will never purchase another car here. More
by HOMEGLASPER
Other Employees Tagged: Matthew Stein , Josue Moreno, Camille Soto, General Manager gave incorrect information through a sells person and never returned my calls.
March 21, 2024
Took 2 years to get parking assist chip. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. More
by JOHNNYDIVESTOO
March 21, 2024
Yes, the service was good and easy quick service in and out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy out. Nice to be able to pay over that email. The only thing I was suggest that you guys could do is Wash when return as courtesy More
by MIKCASBOY
Other Employees Tagged: Anthony Aguilar, Jose Solis
March 14, 2024
Very friendly dealership that’s a must when you work with people and go service your car or truck,would definitely go back for service.thank you people and go service your car or truck,would definitely go back for service.thank you More
by ajaime197007
Other Employees Tagged: Clarissa Vargas , Josue Moreno
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More
by ALGIOZELAYA89
Other Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
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