Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Cristina Morales
Cristina Morales at Penske Buick GMC Of Cerritos
Refer Me

Cristina Morales | Page 5

Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

Contact Me
4.4
61 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

Spanish Spanish

4.4

61 Reviews

Write a Review

61 Reviews of Cristina Morales

September 19, 2023

Dealership Rating
Employee Rating

Friendly, courteous no hassle purchase experience. Anthony conducted himself in a professional manner and made our time at the dealership a positive one. Daniel Acevedo in finance was great, he ex More

by wcoastpi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar , DANIEL ACEVEDO

Helpful
Report | Print
Sep 23, 2023

Penske Buick GMC Of Cerritos responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Sales Team here at Penske Buick GMC of Cerritos. We appreciate your noting how professional, friendly, and courteous our team was throughout your hassle-free purchasing experience with us. Please let us know if we can assist you further.

September 18, 2023

Dealership Rating
Employee Rating

Excelente staff! Very friendly , knowledgeable, amicable, but most of all not pushy . That’s is why is I purchased my car with Buick. More

by leonor90712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Sales Rep and German in financing

Helpful
Report | Print
Sep 22, 2023

Penske Buick GMC Of Cerritos responded

Thank you for sharing this positive review of your experience with our friendly and knowledgeable Sales Team here at Penske Buick GMC of Cerritos. We enjoyed reading that you had a pressure-free buying experience here with us. Your feedback is greatly appreciated.

September 18, 2023

Dealership Rating
Employee Rating

A fine transaction. Thank you very much for everything. 15 word minimum is right now. More

by coreymatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein

Helpful
Report | Print
Sep 22, 2023

Penske Buick GMC Of Cerritos responded

It was great getting to meet you, Coreymatt. Our Sales Team appreciates your kind comments, for trusting us with your purchasing needs, and is glad that you enjoyed your visit at Penske Buick GMC of Cerritos!

September 18, 2023

Dealership Rating
Employee Rating

Penske Buick quickly diagnosed and resolved the issue I was having with my truck. They are always super helpful and efficient! More

by 310DURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Clarissa Vargas

Helpful
Report | Print
Sep 23, 2023

Penske Buick GMC Of Cerritos responded

Hello. Thank you for highlighting how super helpful and efficient our team is during your visits with us. We are so pleased that the issue with your truck was quickly diagnosed and resolved. Your complimentary review of our Service Team here at Penske Buick GMC of Cerritos is much appreciated and we look forward to assisting you again.

September 11, 2023

Dealership Rating
Employee Rating

I had the best experience with this dealership. Everyone was very honest helpful and cared about my time. Jose made the process extremely easy Daniel and finance was very efficient and Christina wa More

by angie31
Recommend Dealer
Yes

Other Employees Tagged: Jose Solis , Daniel in finance

Helpful
Report | Print
Sep 12, 2023

Penske Buick GMC Of Cerritos responded

Hi Angie, thank you for your five-star review! We are so glad that our staff was helpful and efficient throughout your experience with Penske Buick GMC of Cerritos and we welcome you back anytime.

September 10, 2023

Dealership Rating
Employee Rating

From start to finish, the entire experience was amazing! Christina and Camille were fantastic. They made us feel comfortable and not pressured at all. Camille explained the whole process thoroughly and ma More

by ERINTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto , Daniel in finance

Helpful
Report | Print
Sep 12, 2023

Penske Buick GMC Of Cerritos responded

Thank you for your five-star review. We are pleased to know that you had such a positive and amazing experience from start to finish. Our Sales and Finance Teams aim to be as informative, flexible, and easy-going as possible for our customers. We appreciate your recommendation and continued loyalty with us at Penske Buick GMC of Cerritos.

August 20, 2023

Dealership Rating
Employee Rating

The sales crew led by Javier Garcia excellent Josue Floor Manager - Poor he is the reason why I don’t have possession of my vehicle, I was pre-approved by Navy Credit Union and didn’t let the go…becaus More

by RENTERIA27JJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia, Josue Moreno, Matthew Stein , Julio Gaytán and Jake

Helpful
Report | Print
Aug 23, 2023

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and am pleased to read you had an excellent experience with our Sales Team. I would, however, like the opportunity to discuss your interactions with our Floor Manager regarding financing for the vehicle you were interested in purchasing. Please reach out to me directly. I look forward to hearing from you. Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

Aug 23, 2023

RENTERIA27JJ responded

At the time of the sale, I had in my possession an pre-approved draft from the Navy Credit Union, since I didn’t not want nor did I saw the need for Mr Josue Moreno to process a loan request, since, I was pre approved. I purchased this year An Acura MDX using the same process and I immediately had possession of the MDX. Mr Moreno stated and I quote, “I guess, we would keep the vehicle, until it is funded, which normally takes about ten days…!!!” I was very much surprised at his nonchalant attitude. Oh, and by the way they were very insisting that, I should take the car for drive around to finalized the sale, I was later informed that that was a way of insuring that sales was complete also known as “California Delivery”…Well, as of today 8/23 and the sale was completed on 8/19, it has been 4 days since, the sale was final…on - 08/23-I was given conflicting statements by Mr Javier Garcia that the money had not clear…I left messages with Daniel Acevedo and he has not responded…I called the Navy Credit Union and they have advised me that the draft has been funded…you tell me what’s next??? I feel that responsiveness and the sense of fair play is not strong suite for Mr Moreno…he needs to be more cognizant and perform due diligence in the performance of his job…

August 12, 2023

Dealership Rating
Employee Rating

Anthony was extremely helpful in the purchase of our vehicle. We also want to thank Manager Matthew. The customer care that we were given Was excellent, Thank you all. More

by romot4547
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar, Matthew Stein

Helpful
Report | Print
Aug 12, 2023

Penske Buick GMC Of Cerritos responded

Congratulations on the purchase of your new vehicle and thank you for your 5-star review. We are ecstatic to know you had such a helpful experience with excellent care provided by our Sales Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Buick GMC of Cerritos.

August 09, 2023

Dealership Rating
Employee Rating

Vehicle has a campaign for recall, dealer said they would schedule me in asap, dealer still hasn’t reached out to me More

by FIGUEROA.EDUARDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javier Garcia, Alejandro Morales

Helpful
Report | Print
Aug 10, 2023

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the communication you have received from our Service Team regarding a recall on your vehicle. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Reed Amiri Executive General Manager Penske Buick GMC of Cerritos (562) 263-2201 ramiri@socalpenske.com

August 08, 2023

Dealership Rating
Employee Rating

Received excellent service from Albert Valencia in the service department. I will definitely comeback. Thank you! More

by CTORRES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Stein

Helpful
Report | Print
Aug 08, 2023

Penske Buick GMC Of Cerritos responded

We are glad you enjoyed great customer service working with our Service Team at Penske Buick GMC of Cerritos. Thank you for your excellent review and for trusting us with your automotive needs. We look forward to working with you again in the future.

1
...
4
5
6
7

Dealership Inventory (190 Vehicles)

used 2020 Toyota Camry car, priced at $28,991
2020 Toyota Camry
used
N/A exterior
Automatic
Front-wheel Drive
$28,991
View Details
new 2024 GMC Sierra 1500 car, priced at $72,055
2024 GMC Sierra 1500
new
White Frost Tri-Coat exterior
Automatic
Four-wheel Drive
$72,055
View Details
new 2024 GMC Sierra 1500 car, priced at $55,589
2024 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$55,589
View Details
new 2024 GMC Sierra 1500 car, priced at $45,722
2024 GMC Sierra 1500
new
Gray exterior
Automatic
Rear-wheel Drive
$45,722
View Details
new 2024 GMC Sierra 2500 car, priced at $67,488
2024 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$67,488
View Details
new 2024 GMC Sierra 1500 car, priced at $84,780
2024 GMC Sierra 1500
new
White Frost Tri-Coat exterior
Automatic
Four-wheel Drive
$84,780
View Details
View All Inventory