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Cristina Morales
Cristina Morales at Penske Buick GMC Of Cerritos

Cristina Morales | Page 4

Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

Contact Me
4.1
93 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.1

93 Reviews

Write a Review

93 Reviews of Cristina Morales

June 29, 2024

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Employee Rating

Had an appointment, Oil Change, took 2 1/2 hours. ....Not too happy. will come back More

by 36PLUS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. At Penske Buick GMC of Cerritos, we aim to enhance our service efficiency. We appreciate your patience and feedback regarding the oil change duration.

June 13, 2024

Dealership Rating
Employee Rating

Easy and fast fix of service made everything smooth and easy will come back again More

by Eduardoenriquez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

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Jun 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with the service at Penske Buick GMC of Cerritos. We appreciate your feedback and look forward to assisting you again.

June 07, 2024

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Employee Rating

Muy buen servicio muy amables muy muy recomendable atentos y muy rapido el servicio gracias More

by navator81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Penske Buick GMC Of Cerritos responded

Gracias por compartir su experiencia sobre el servicio rápido y amable en Penske Buick GMC of Cerritos. Nos alegra saber que ha sido de su agrado. Apreciamos mucho sus recomendaciones.

June 03, 2024

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Employee Rating

My experience was delightful everyone was so amazing. They accommodated every request I had and answered all of my questions More

by ARAMBULA2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto

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Jun 04, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience at Penske Buick GMC of Cerritos. We appreciate your feedback on how well our team met your needs and answered your questions.

June 01, 2024

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Employee Rating

No xx. Dealership was quick to get back to my online inquiry. Dealership had knowledgeable staff that helped me pick the right car for my family. More

by dmarrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto, Kay from sales

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Jun 01, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience. Penske Buick GMC of Cerritos appreciates your feedback about our quick response and knowledgeable staff helping in selecting the right car for your family. We value having you as a customer.

May 24, 2024

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Employee Rating

Penske Cerritos is an AWESOME DEALERSHIP! All of the staff is so very friendly and Nice! I will recommend them to All of my FRIENDS AND family! Thank you Cristina and Clarissa! More

by GERRIE.REYES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas , Josue Moreno

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May 25, 2024

Penske Buick GMC Of Cerritos responded

Thank you for recognizing the welcoming atmosphere at Penske Buick GMC of Cerritos and warming up to our team. Recommendations are greatly valued, and we truly appreciate your support.

May 19, 2024

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Employee Rating

Excellent service people are very nice service very good in fast I like Penske shop they don’t to make extra don’t need More

by NICOLASLEDESMA562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas , Javier Garcia

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May 19, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience at Penske Buick GMC of Cerritos. It’s good to hear that our service team met your expectations regarding efficiency and trustworthiness. We appreciate your feedback and are here to provide great service whenever you need us.

May 14, 2024

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Employee Rating

I have a 2011 GMC Terrain that has a recall due to defective head lights , i got the recall letter 18 months ago , I called the dealer the next day , they said that the part was on Back Order , sooo More

by Joez7778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 19, 2024

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously. We do not control manufacturer recalls. In the case of your 2011 GMC Terrain, the manufacturer part (the clear film) and recall were performed exactly as specified by General Motors. We apologize if you feel insulted, but all protocols were followed. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

May 04, 2024

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Employee Rating

The whole team is awesome! We love our new Hummer Ev!! Highly recommend for any car needs! More

by Qts.melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Matthew Stein, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

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May 13, 2024

Penske Buick GMC Of Cerritos responded

Appreciate your high recommendation of Penske Buick GMC of Cerritos. We're pleased to hear you're enjoying your new Hummer Ev. Thank you for the feedback.

April 27, 2024

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Employee Rating

Got straight to point and was very pleased with my service at Cerritos gmc dealership More

by Mauricetarkington5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Penske Buick GMC Of Cerritos responded

We're glad your service experience at Penske Buick GMC of Cerritos was to the point and satisfying. Thank you for choosing us.

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