Crystal Connor | Page 4

Title: Worth the 185-mile drive from Connecticut! Purchasing a new vehicle has always been a feared, nerve-racking, and painful experience for me in the past. Between the back-and-forth negotiations, Purchasing a new vehicle has always been a feared, nerve-racking, and painful experience for me in the past. Between the back-and-forth negotiations, hunting for the right color and options, and the "Russian roulette" of trading in a vehicle, it’s usually a process I dread. My goal was simple: don't overpay for the new car, and get top dollar for the trade.After extensive research, I found my match at Sands Chrysler Jeep Dodge in Quakertown PA. Even though I live in Connecticut, I used their online chat and worked the entire deal over text and phone calls. The team was clear, concise, and gave me all the information I needed to make a sound decision from afar.The smartest decision I made was driving past my local dealerships and traveling nearly 200 miles to PA. I confirmed the deal at 11:00 AM, braved NY and Jersey traffic, and arrived to find the Sands team literally waiting for me.James "Mac" McBrearty treated me like family from the moment I walked in. He gave me a thorough tour of the facility and a complete walkthrough of my new Wrangler’s components. John Miksits, the Used Vehicle Manager, was honest and friendly, ensuring I got the trade-in value I needed. Crystal Connor made the financing paperwork a breeze, and the detailing team had the car spotless on very short notice.Even knowing I likely wouldn't be a repeat service customer due to my distance, they treated me with total respect and stayed true to the "Sands Pledge." They didn’t just meet my expectations; they exceeded them entirely. If you want the best buying experience of a lifetime, head down to Sands! More

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Gave me a good deal on my trade. In in out in record time. My sales person James was great. In in out in record time. My sales person James was great. More

by thelsley Verified Customer Verified Customer

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Solid experience and pleasure to deal with. Process start to finish was great and Joe is highly recommended! Process start to finish was great and Joe is highly recommended! More

by bzanp989 Verified Customer Verified Customer

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Wonderful experience, Our 5th purchase from Sands awesome dealership and highly recommend them for service and sales. dealership and highly recommend them for service and sales. More

by candk54 Verified Customer Verified Customer

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We had a very positive and pleasant experience. Josh was very knowledgeable and helpful. We were well taken care of. I would recommend this dealership to all. Josh was very knowledgeable and helpful. We were well taken care of. I would recommend this dealership to all. More

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The dealer was very cautious of my time and we were able to work out a fair deal with ease. I would highly recommend checking them out! to work out a fair deal with ease. I would highly recommend checking them out! More

by todd_overturf Verified Customer Verified Customer

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This was a fantastic car buying experience. John, Jim and their team provided a white glove experience from start to beyond finish. I called on a Friday afternoon, John and I worked out numbers John, Jim and their team provided a white glove experience from start to beyond finish. I called on a Friday afternoon, John and I worked out numbers and the approval process was incredibly fast. When I went to the dealership on Saturday morning, I arrived at 10 and was introduced to Jim who delivered the vehicle. Jim was was very helpful and knowledgeable. We looked over the vehicle and paperwork, worked with the amazing Finance Manager and I was out the door by 12. Everything was exactly as promised. John has answered every question I have had, even after delivery, quickly and efficiently. This has been the best car buying experience I’ve had. I highly recommend this team. More

by taylther Verified Customer Verified Customer

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Knowing that I was ordering a new build the process wasn’t as professional as I was used to. I don’t like the approach of ‘this is what we will give you’. I expect all the numbers on the table and that wasn’t as professional as I was used to. I don’t like the approach of ‘this is what we will give you’. I expect all the numbers on the table and that knowledge was painful. My trade was 6.5 yrs old and 32500 miles. I want fairness and honesty. I am dedicated to 2 door rubicons and want trading transparency. At times things were disorganized, which demonstrates lack of vehicle knowledge. More

by annesim8 Verified Customer Verified Customer

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I was not a fan of the scare tactics trying to sell the extended warranty. extended warranty. More

by hlahneman Verified Customer Verified Customer

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The staff at Sands Ram went above and beyond to make sure I was getting the right vehicle. You could tell they truely cared about their customers and went out of their way to take care of us. I was getting the right vehicle. You could tell they truely cared about their customers and went out of their way to take care of us. More

by ithomas3 Verified Customer Verified Customer

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