Curtis Laws | Page 16

Very helpful and friendly. Did a great job explaining stuff. Also made everything clear and all options explained Did a great job explaining stuff. Also made everything clear and all options explained More

by jacobspears14 Verified Customer Verified Customer

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Brian and Curtis were very nice to work with. Brian went above and beyond to obtain the second key from the previous owner and had it for me the next day. Fast friendly service! Brian went above and beyond to obtain the second key from the previous owner and had it for me the next day. Fast friendly service! More

by gkbernreuter Verified Customer Verified Customer

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All was good and very thorough with Lou Fusz Kia and all the employees we worked with there. the employees we worked with there. More

by CWOHG21 Verified Customer Verified Customer

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Mike was great. This is the second car we bought from him and would recommend him to others This is the second car we bought from him and would recommend him to others More

by jillmiller88 Verified Customer Verified Customer

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Great experience with everyone at Kia. I love my car and look forward to enjoying it for years. Thanks I love my car and look forward to enjoying it for years. Thanks More

by smokeatr24 Verified Customer Verified Customer

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Had a fun experience and my sales guy Josh Hough was amazing. Explained everything about my new car and showed me how it worked. Sales team is awesome but the service department is absolutely horrible. amazing. Explained everything about my new car and showed me how it worked. Sales team is awesome but the service department is absolutely horrible. On Wednesday February 7th I was leaving work and my brand new car that I purchased on Jan 18th was dead I got a ride home and to work the next day and we jumped the car it ran then died a co worker put a battery charger on the car so I could bring it to Lou Fusz for them to look at. I was told nothing was wrong by Zach but if it happened again call Kia roadside assistance and have it towed to the dealership. On Saturday February 10th it did it again and I was stranded in the parking lot in the cold for 2 hours while I waited for the tow truck. I was without a car all weekend. On Monday I sent a message about my car no response finally the nice lady that answers the service phone got me in touch with someone they told me that my car was there and they would get it looked at. Never heard anything again until I called at 4:15 pm and was told that my car was next inline to be looked at but they close at 6 pm. I said you’ve had my car all day and I was told that they had people who had appointments and recall issues that was taken care of first. The gentleman I spoke to was very rude I asked about a rental car and was told there was none. I asked how I was suppose to get home and nothing. Asked if I was going to be reimbursed for being without a car and money I had to pay for rides and nothing. I got a ride up to the dealership and was going to give back this car that I had for only 3 weeks and found out it was done that they replaced the battery. I asked the sales manager to have the service manager call me to discuss what had happened but guess what no phone call. I was without a car for 3 days I had to pay someone to come get me and take me back and forth to work and to the dealership. Wasn’t offered any kind of reimbursement. Take my advise and do not buy a car from here. The great sales staff does not out way the extremely horrible service department. I will be taking my car to a different Kia dealership going forward. More

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Got the car I wanted for the price I wanted, doesn’t get better than that better than that More

by gary.seigel Verified Customer Verified Customer

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They worked with me to get an acceptable deal and didn't give me any run around. give me any run around. More

by Rholland2002 Verified Customer Verified Customer

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We had a great experience! The staff was great and worked with us to help get the vehicle we wanted! The staff was great and worked with us to help get the vehicle we wanted! More

by whitnie_2294 Verified Customer Verified Customer

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The salesman was patient and helpful in showing me a number of options to zero in on the right car for my needs. number of options to zero in on the right car for my needs. More

by isiegfried Verified Customer Verified Customer

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