Curtis Lowe Jr

Florida Fine Cars Miami responded

We’re sorry to hear you feel this way, but we must respectfully clarify several important facts. Florida Fine Cars provides every customer with a Carfax and Autocheck report detailing the vehicle’s history, ensuring transparency at every step. Additionally, every customer is welcome to have any vehicle pre-inspected by an independent mechanic before purchase for added peace of mind. In your case, the 2021 Mercedes GLE 53 AMG was purchased approximately three months ago. At the time of sale, no issues or concerns were reported, and the vehicle was delivered as described. All vehicles at Florida Fine Cars are sold AS IS, as clearly outlined in the signed sales agreement, which was reviewed and agreed upon by you before completing the transaction. We understand how frustrating it can be when unexpected mechanical issues arise, especially after a vehicle has left our lot. However, implying that you were “scammed” or that the vehicle was misrepresented is both incorrect and unfair. We stand by our transparent process and signed documentation, which reflects that all disclosures and vehicle details were made available prior to your purchase. We remain committed to ethical business practices and customer satisfaction

Florida Fine Cars Miami responded

Everett 12, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Curtis Lowe was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

Florida Fine Cars Miami responded

Zell, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Curtis Lowe Jr. was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!