Curtis Smith Jr. | Page 8

My sales person only cared about the sale. He lied and was Misleading and wasn’t aware of things pertaining to the vehicle. This makes me angry this is my Second car with Napoli He lied and was Misleading and wasn’t aware of things pertaining to the vehicle. This makes me angry this is my Second car with Napoli More

by Erikathompson03 Verified Customer Verified Customer

Print

Kia service guys and girls seem to get very good Customer Service. They mindful of what you want and they try to make it happen. Service. They mindful of what you want and they try to make it happen. More

by KevyKev Verified Customer Verified Customer

Print

The welcome was friendly, not at all pushy as some dealerships can be. Our salesperson was friendly, helpful, flexible in negotiations. He worked hard x plainsong every option open to us and allowed u dealerships can be. Our salesperson was friendly, helpful, flexible in negotiations. He worked hard x plainsong every option open to us and allowed us plenty of time to make our minds up. Overall a good transaction event. More

Print

The salesman, Dave, who facilitated the leasing of the vehicle seemed like a good guy and the person handling my purchase was helpful. vehicle seemed like a good guy and the person handling my purchase was helpful. More

by PAUL@CRIP-MFS.COM Verified Customer Verified Customer

Print

I absolutely love the guys here they are kind and friendly. I am profoundly grateful truly! friendly. I am profoundly grateful truly! More

by M.G5 Verified Customer Verified Customer

Print

Good customer service. Polite and neat appearance. Able to get an appointment quickly. Easy access Polite and neat appearance. Able to get an appointment quickly. Easy access More

by AAMP42471 Verified Customer Verified Customer

Print

Very friendly staff felt very comfortable buying a car there definitely would recommend to anyone there definitely would recommend to anyone More

by SWEETSUEC Verified Customer Verified Customer

Print

Excellent customer serviceEmployees are very Excellent customer service Employees are very professional. Service is super fast. They care about the customer. Excellent customer service Employees are very professional. Service is super fast. They care about the customer. More

by KRISTINE.WRIGHT Verified Customer Verified Customer

Print

I traded in my truck for a newer one at the Kia dealership in Milford. I was told by Curtis smith that I’d get 1,000 for my truck an was only given $500. The truck broke down after 2-3 weeks. Broug dealership in Milford. I was told by Curtis smith that I’d get 1,000 for my truck an was only given $500. The truck broke down after 2-3 weeks. Brought it to the dealership. Went with no car for 3 weeks. They claimed to fix it. Drove it for a few days an the car wouldn’t start. I had to then get it towed to Kia again. Went a week no car. Went there demanding a loaner vehicle. Curtis then jumped in my bf face we all had to hold him back. I was scared for my life. Sal then gave me a rental till they could find a new car they can re-assign. Almost 3 months go by of me calling them an no response. I return the rental. They claim to have been tryna to contact me. I’ve been calling them non stop an even having the bank contact them about the loan. It’s all recorded on the line an numerous of notes from me calling over the passed 90days. They tell me it’s too late an I need to do a whole new credit application an pay 3 months on the car They had parked at the dealership the whole time. So for the holidays I had no car. So the other day on 12/30/21 I go get the car an drive it home. Wake up the next day drive up the street to the store an it wouldn’t start when I came back out. Had to get it towed back in. Drove for a day an then it started over heating. Drove it back in an left there for two days. Just got the car back an they said it “should” be fine. They sold me a defective vehicle an im stuck in contract. I read the contract an it says that they gave me a working vehicle in good condition. (Which they didn’t) Who broke the contract? They claim to have fixed it an put everything brand new. They are taking advantage of me! Do not goto Napoli! They do not care about their customers! It’s all about a sale! I never had not one issue with my previous vehicle! I came there to get a new car an left with a car worst than the one I had. Paying $465 a month even still being held responsible for the payments when I didn’t even have the car in my possession. More

by msjadecmoore Verified Customer Verified Customer

Print

Got what I was looking for at a reasonable price. Did not like “COVID pricing “ but it was made up from r with my trade. Thought Curtis was very good. like “COVID pricing “ but it was made up from r with my trade. Thought Curtis was very good. More

by Lombard3 Verified Customer Verified Customer

Print