Cynthia Tena | Page 3
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Languages Spoken
English
Spanish
63 Reviews
Write a Review63 Reviews of Cynthia Tena
October 02, 2023
Thank you for taking care of my situation in a timely manner, I know my situation was out of others hands but I appreciate the help I received throughout this inconvenience. manner, I know my situation was out of others hands but I appreciate the help I received throughout this inconvenience. More
Other Employees Tagged: Felipe Alfaro
September 28, 2023
Poor communication. Poor attitude. Everyone gets days off but someone needs to fill in and secure approvals. If you don't like dealing with fleets, then don't say you ac Poor attitude. Everyone gets days off but someone needs to fill in and secure approvals. If you don't like dealing with fleets, then don't say you accept fleet payment. More
September 21, 2023
I've been going to the Chevy Dealer for a few years now, always very Professionalism!!!! Thnx Chevy always very Professionalism!!!! Thnx Chevy More
Other Employees Tagged: Owen Suarez, Patryk Wyrazik
September 20, 2023
had the infotainment system firmware updated wish there was a customer way to update the radio was a customer way to update the radio More
Other Employees Tagged: Bob Bocchiere
September 18, 2023
Great dealership. . Always treat us like family. Attentive explain everything in detail. Robert Alanis is the best. . Always treat us like family. Attentive explain everything in detail. Robert Alanis is the best. More
Other Employees Tagged: Mike Armstrong, Robert Alanis
August 31, 2023
I give them 5 🌟 🌟 🌟 🌟 🌟 they were very helpful attentive hospitable courteous and prompt highly recommended 👍 attentive hospitable courteous and prompt highly recommended 👍 More
Other Employees Tagged: Dan Bednarz, Juste Jakimaviciute , Actually I can't remember all the names but every one was so helpful
August 29, 2023
Great Customer Service from Cynthia. I prefer coming here than the dealer closer to my house. I came here for an oil change and a video inspection, tire rotation and car wash was include I prefer coming here than the dealer closer to my house. I came here for an oil change and a video inspection, tire rotation and car wash was included. Excellent Service!!! More
July 31, 2023
I was able to get my vehicle into the dealership within 2 days of calling them about the issue. I dropped my car off at 8am, was given a courtesy ride home and within a few hours the car was diagnosed and f days of calling them about the issue. I dropped my car off at 8am, was given a courtesy ride home and within a few hours the car was diagnosed and fixed by lunch time. Cynthia was courteous and friendly. Thankfully the car was covered under a GM watch but had it not been, the extended warranty info was given to me at time of drop off and I had an estimate of what the expected cost would be. A courtesy vehicle came back to get me and dropped me back off at the dealership to get my car. This was an overall great experience. More
July 24, 2023
Had the park assist chip installed and enabled. the hood release was left dangling from the dashboard had to return to get it placed properly. I also noted to the service advisor that my front plat the hood release was left dangling from the dashboard had to return to get it placed properly. I also noted to the service advisor that my front plate frame needed replacing she assured me that it would be addressed still only 1/2 a frame top part missing with the "Advantage " name missing. More
Other Employees Tagged: Bob Bocchiere
July 12, 2023
The best Dealership I have ever bought a car from. Advantage Chevrolet Hodgkins is the most pleasant place when you first walk into the place. Everyone is Very professional and heart warming Advantage Chevrolet Hodgkins is the most pleasant place when you first walk into the place. Everyone is Very professional and heart warming More