Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.7
275 Reviews
4.7

275 Reviews

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275 Reviews of Cyrena Morena

July 19, 2025

Dealership Rating
Employee Rating

Great experience all the way around from our salesman to finance love the Dealership and location More

by ELAINE.SIEBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcin Paluch

Jul 22, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

July 18, 2025

Dealership Rating
Employee Rating

Always helpful. Kind and informative employees. Comfortable people to work with. I feel like they certainly know what they’re doing More

by LANDERSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Capistrano Mazda responded

Thank you so much for your review!

July 18, 2025

Dealership Rating
Employee Rating

We had a wonderful experience with our salesperson and Mazda staff! We are very pleased with our new vehicle More

by rayvollmer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu, Paul Clark , Furusha

Jul 22, 2025

Capistrano Mazda responded

We appreciate your review!

July 11, 2025

Dealership Rating
Employee Rating

Excellent service with good deals. Highly recommend for getting a Mazda. Marcin took great care of us More

by SERGIOPERATONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Capistrano Mazda responded

We appreciate your review and will pass your compliments along to Marcin!

July 06, 2025

Dealership Rating
Employee Rating

very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Capistrano Mazda responded

Thank you for your review!

June 30, 2025

Dealership Rating
Employee Rating

The service team at Capistrano Mazda is great! Issues were clearly identified and repairs were quickly addressed. Information was clearly communicated. More

by dan.scott.bizdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Capistrano Mazda responded

Thank you so much for leaving such a wonderful review!

June 27, 2025

Dealership Rating
Employee Rating

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 27, 2025

Dealership Rating
Employee Rating

Great sales - great process - great service - and they had exactly what I wanted. Farouz was great and went way above More

by DIANALZR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Capistrano Mazda responded

Welcome to the Capistrano Mazda family and thank you for the review! We will pass your compliments along to Forouz.

June 26, 2025

Dealership Rating
Employee Rating

I had to make an appointment to get a tire leak fixed because they couldn’t look at it otherwise. Even with an appointment it took two and a half hours to fix a simple nail in the tire leak. Staff was co More

by Sjbuzz69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Capistrano Mazda responded

We appreciate you taking the time to leave a review and bringing this situation to our attention. There are many factors that contribute to things taking longer then anticipated, but that should always be communicated and options offered to accommodate our guest's needs. That did not happen in this case, and we sincerely apologize. If you need any further assistance or would like to provide any more details, please reach out to us at customerservice@capovwmazda.com.

June 24, 2025

Dealership Rating
Employee Rating

Always helpful, nice waiting area. I like the video showing all the info. Have always taken my car there. More

by sharonludwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Capistrano Mazda responded

We appreciate your business and taking the time to leave a review!

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