Cyrena Morena | Page 32
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
325 Reviews
Write a Review325 Reviews of Cyrena Morena
March 04, 2019
Best Customer Service Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly hel Everyone went above and beyond. Completely impressed but every interaction and all the kindness. Cyrene was my Service Advisor, she was incredibly helpful and great at communicating. Will definitely make this my home service department. More
March 02, 2019
Awesome Dealership The best buying and servicing experience I ever had! Everyone was so nice and helpful, I will recommend Capistrano Mazda to all my friends and family! The best buying and servicing experience I ever had! Everyone was so nice and helpful, I will recommend Capistrano Mazda to all my friends and family! More
Other Employees Tagged: Moe Afzal, Diego Blakely, Forouz Mohisefat, Rick Katz , Jerry Aydemir, Fredy Campos, Alex Hernandez, AJ Jamshidi, Kira Uda
February 26, 2019
Great Service! We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It We have had nothing but a great experience with the Mazda Service. The only disappointment we have had is the ability to get Car Play. We we told It was a free upgrade for our new car once it became available, however this is not the case. It is now over $400 to get Car Play. This is disappointing. All of our other experiences with Mazda’s service has been above and beyond. More
Other Employees Tagged: Kira Uda
February 22, 2019
Super convenient I brought the car in yesterday for some routine service and I was in and out with a loaner car in about 15 minutes. The call me and told me that it wa I brought the car in yesterday for some routine service and I was in and out with a loaner car in about 15 minutes. The call me and told me that it was ready before the time that they'd scheduled and I picked it up hasslefree everything was perfect. More
February 20, 2019
Terrific service and great waiting area! I am always extremely satisfied with Capo Mazda's service and accommodations. They are fast, efficient, and affordable. The waiting area offers great I am always extremely satisfied with Capo Mazda's service and accommodations. They are fast, efficient, and affordable. The waiting area offers great amenities so I can work on my laptop while I wait for my car. Thanks Capo Mazda service staff! More
February 15, 2019
Marvelous Cyrena is very helpful. She took her time to explain what is being done. When the mechanic recommended replacing the tires,I mentioned that I will go Cyrena is very helpful. She took her time to explain what is being done. When the mechanic recommended replacing the tires,I mentioned that I will go to Costco where I usually get my tires. She printed out a tire price quote from the dealer. I took it to Costco to compare, and I ended up coming back to the dealer to do my tires. She saved me almost $250 just for the tires. Thank you for being thoroughly with everything. More
February 14, 2019
The finest staff in the county! The service was excellent, the staff superb. The atmosphere is one of caring friendship. I can't say enough about Cyrena and all the women who are so The service was excellent, the staff superb. The atmosphere is one of caring friendship. I can't say enough about Cyrena and all the women who are so efficient and kind. Believe me, I will spread the word. As a former college professor, I rank this experience as an A++. Keep up the good work. You are all a credit to the community. Patrick O'Brien More
Other Employees Tagged: Fredy Campos, Kira Uda
February 13, 2019
First Service/Repair Great first service, and replacement of faulty windshield. Service personnel were excellent. Love the CX-5, and highly recommend this dealership if yo Great first service, and replacement of faulty windshield. Service personnel were excellent. Love the CX-5, and highly recommend this dealership if you’re thinking of a Mazda for your next vehicle!! More
Other Employees Tagged: Fredy Campos, Kira Uda
February 13, 2019
Vehicle service I was extremely happy with the service of my vehicle yesterday. Cyrena was extremely helpful and my car was completed sooner than I expected. Her cust I was extremely happy with the service of my vehicle yesterday. Cyrena was extremely helpful and my car was completed sooner than I expected. Her customer service skills are excellent. More
February 08, 2019
Exceptional! I am a new CPO car owner at Capistrano Mazda since August 2018. I owned a Mazda previously that was purchased through another dealer, The personalized I am a new CPO car owner at Capistrano Mazda since August 2018. I owned a Mazda previously that was purchased through another dealer, The personalized treatment I receive from Capo Mazda is top-notch! I have been assisted by Cyrena since October for all of my service needs, and her level of service is exceptional! I am greatly thankful for Cyrena's commitment to her customers and her willingness to ensure my satisfaction during each one of my service visits. Diana Evans More

