Cyrena Morena | Page 12
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
327 Reviews
Write a Review327 Reviews of Cyrena Morena
December 11, 2020
Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More
Other Employees Tagged: Hector Arvizu , Marcos Ortiz
December 09, 2020
Great and friendly service. Easy of dropping off and having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft More
December 03, 2020
My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining why my light was on. He was very thorough and I understood what was going on. Then I got a phone call from Cyrena and Hector discussing what needed to be done to fix my problem. We agreed and Hector did a wonderful job fixing my engine. When I went to pick up my car, again, Cyrena was was very friendly and a pleasure to work with. This level of service is why I continue to come to this dealer for service and new cars. More
Other Employees Tagged: Hector Arvizu
December 02, 2020
Since I first purchased my CX-30 from Rick to Cyrena taking care of me with Service- Capistrano Mazda has been an incredible experience. They are all about outstanding service and always such a pleasure taking care of me with Service- Capistrano Mazda has been an incredible experience. They are all about outstanding service and always such a pleasure to deal with! Thank you!! More
Other Employees Tagged: Rick Katz
November 25, 2020
Staff was friendly, helpful, service was prompt with good follow-up. Waiting area was comfortable and provided free coffee and soda though I did not use either. follow-up. Waiting area was comfortable and provided free coffee and soda though I did not use either. More
Other Employees Tagged: Alex Hernandez
November 19, 2020
Dealership is friendly and truly cares about the customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer More
Other Employees Tagged: Jerry Aydemir
November 13, 2020
Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More
Other Employees Tagged: Diego Blakely
November 13, 2020
Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought my car from 2 years ago was also there and greeted me. More
Other Employees Tagged: Hector Arvizu , Whitney Bowens
November 10, 2020
Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment. More

