Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 12

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
327 Reviews
4.8

327 Reviews

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327 Reviews of Cyrena Morena

December 11, 2020

Dealership Rating
Employee Rating

Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More

by HSPonsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu , Marcos Ortiz

Dec 14, 2020

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

December 09, 2020

Dealership Rating
Employee Rating

Great and friendly service. Easy of dropping off and having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft More

by EPANGILINAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2020

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

December 08, 2020

Dealership Rating
Employee Rating

Fast and friendly service as always. I can't say there is anything you need to change. I would recommend this place to anyone with a Mazda. Thank you! More

by Todd K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Capistrano Mazda responded

Todd, Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate

December 03, 2020

Dealership Rating
Employee Rating

My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh More

by THUERBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Dec 05, 2020

Capistrano Mazda responded

Thank you, it's great to hear that Cyrena and Hector were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate

December 02, 2020

Dealership Rating
Employee Rating

Since I first purchased my CX-30 from Rick to Cyrena taking care of me with Service- Capistrano Mazda has been an incredible experience. They are all about outstanding service and always such a pleasure More

by MICHESHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Katz

Dec 03, 2020

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

November 25, 2020

Dealership Rating
Employee Rating

Staff was friendly, helpful, service was prompt with good follow-up. Waiting area was comfortable and provided free coffee and soda though I did not use either. More

by debbiejmiller
Recommend Dealer
Yes

Other Employees Tagged: Alex Hernandez

Nov 25, 2020

Capistrano Mazda responded

Debbie, Thanks for sharing your thoughts about your experience working with Alex and Cyrena here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

November 19, 2020

Dealership Rating
Employee Rating

Dealership is friendly and truly cares about the customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer More

by sflora0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Aydemir

Nov 19, 2020

Capistrano Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

November 13, 2020

Dealership Rating
Employee Rating

Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More

by joanne.majoue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Blakely

Nov 30, 2020

Capistrano Mazda responded

Joanne, Thank you! Diego, Cyrena, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

November 13, 2020

Dealership Rating
Employee Rating

Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought More

by cathy.a360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu , Whitney Bowens

Nov 30, 2020

Capistrano Mazda responded

Cathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena and Whitney met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

November 10, 2020

Dealership Rating
Employee Rating

Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment More

by mlarkin48
Recommend Dealer
Yes
Nov 30, 2020

Capistrano Mazda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

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