Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 15

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
327 Reviews
4.8

327 Reviews

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327 Reviews of Cyrena Morena

August 18, 2020

Dealership Rating
Employee Rating

Unbeknownst to me, my window shield on my brand new car Unbeknownst to me, my window shield on my brand new car cracked and it needed to be replaced. Cyrena was extremely helpful and very professional. More

by Rosemaryoconnor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Capistrano Mazda responded

Thank you, Rosemary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and the rest of our team, and we look forward to working with you again. Kate

August 17, 2020

Dealership Rating
Employee Rating

Every service experience has been easy to schedule, friendly service and quality work. I wouldn’t hesitate to refer this dealership to anyone that I know. More

by craigweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

August 17, 2020

Dealership Rating
Employee Rating

Terrific people to deal with. They get the job done. The service Dept. does a great job on both my car and my sons car. More

by The Hightowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

August 17, 2020

Dealership Rating
Employee Rating

I brought in my car for routine maintenance. I was greeted as soon as I arrived and Cyrena began my appointment at the scheduled time. Thankfully, service was completed in about an hour so that I coul More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Capistrano Mazda responded

Thank you, Dan, for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

August 15, 2020

Dealership Rating
Employee Rating

Easy to get an appointment at a tone that works for me., Really Love the new building, plus the staff is always so nice. Plus the service Is great. More

by iinteriorsdesign
Recommend Dealer
Yes
Aug 15, 2020

Capistrano Mazda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

August 12, 2020

Dealership Rating
Employee Rating

I'm consistently pleased with the service and salespeople at Capistrano Mazda. Nice ambiance to the showroom, free coffee and chips, and friendly folks! I would (and have) recommended this dealership to ever More

by PilotDoug
Recommend Dealer
Yes

Other Employees Tagged: Rick Katz

Aug 13, 2020

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

August 04, 2020

Dealership Rating
Employee Rating

Great crew Cyrena and Whitney are friendly, efficient and helpful. They worked hard to make purchase and servicing of my car easy. I would recommend them highl More

by jimridgela.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Afzal , Jerry Aydemir, Whitney Bowens

Aug 05, 2020

Capistrano Mazda responded

Thank you, Jim, for taking the time to share your thoughts on working with Cyrene and Whitney. We're glad to hear we delivered such a great experience! Kate

August 02, 2020

Dealership Rating
Employee Rating

Great service Cyrena was my advisor and she was amazing! Very warm and friendly and went above and beyond with services she provided! I will be returning and this i More

by FIFORCE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

Capistrano Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

August 01, 2020

Dealership Rating

Tool car for regular lube and inspection Paying attention to covid-19 by doing all the suggested precautions. Car needed battery so they called me to authorize. I had a rode there and back. I More

by BJROACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

July 31, 2020

Dealership Rating
Employee Rating

Best service I have ever had at a dealership. Staff is friendly, facility is clean and my car was immaculate upon completion Thanks for the great service. More

by KOPENYK
Recommend Dealer
Yes

Other Employees Tagged: Hector Arvizu

Aug 01, 2020

Capistrano Mazda responded

We appreciate your business and our team looks forward to serving you again soon! Kate

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