Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 16

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
327 Reviews
4.8

327 Reviews

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327 Reviews of Cyrena Morena

July 31, 2020

Dealership Rating
Employee Rating

Mazda always does a great job and I also felt safe while waiting for my car with all of the Covid safety measures they have in place. More

by STACYFOOT
Recommend Dealer
Yes
Aug 01, 2020

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

July 31, 2020

Dealership Rating
Employee Rating

Nail in my Tire With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service d More

by SHANKBLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Bastiaans

Aug 01, 2020

Capistrano Mazda responded

Thank you for sharing your thoughts about your experience with Capistrano Mazda. It's wonderful to hear that Cyrena and the service team were able to help and get you back on the road. We appreciate your business and hope to see you again soon! Kate

July 31, 2020

Dealership Rating
Employee Rating

Very positive experience The staff is very accommodating and customer oriented. The facility is clean and waiting area is spacious with amenities such as TV, wifi, snacks, cof More

by nancy.business
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg

Aug 01, 2020

Capistrano Mazda responded

Thank you for your very kind review, Nancy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate

July 28, 2020

Dealership Rating
Employee Rating

Dealings with Ben Deming were outstanding, Ben went above and beyond. Finance not so much AJ tried to add 3 mos to contract. Not happy! More

by treslucky
Recommend Dealer
Yes

Other Employees Tagged: Tom Deering , Ben Deming, AJ Jamshidi

Jul 29, 2020

Capistrano Mazda responded

Hello, Thanks for sharing your kind thoughts about your experience with Ben here at Capistrano Mazda. We appreciate your business and are sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hope to hear from you soon. Kate

Jul 29, 2020

treslucky responded

That would be most welcome. Al

July 28, 2020

Dealership Rating
Employee Rating

Excellent service from beginning to end of my visit. Greeted me promptly, fit me in even though I was late and wait time was not as long as expected. Very friendly and knowledgeable staff. More

by NMKelly0
Recommend Dealer
Yes
Jul 29, 2020

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

July 23, 2020

Dealership Rating
Employee Rating

The team was very helpful. They even replaced a part for me at no extra cost. That made getting my car serviced so seamless. Thanks! More

by austinta11
Recommend Dealer
Yes
Jul 29, 2020

Capistrano Mazda responded

Hi Austin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate

July 19, 2020

Dealership Rating
Employee Rating

Excellent customer service Cyrena was very friendly and tried to help me for all the services I need at a very competitive price. She was really an ace. More

by byunkim68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

Capistrano Mazda responded

Thank you so much for your excellent review! We are so glad that Cyrena had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate

July 18, 2020

Dealership Rating
Employee Rating

The service advisor was prompt in doing the intake on my vehicle, knew what service needed to be performed, and let me know when the technician identified a repair that was needed mid-service. The service w More

by SVD
Recommend Dealer
Yes
Jul 19, 2020

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

July 18, 2020

Dealership Rating
Employee Rating

The best Mazda dealership in SoCal I've been taking my cars here for almost 4 years, when I bought my first car from them. I live in San Diego, so I drive about 45 minutes to get here, More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Jamshidi

Jul 19, 2020

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we consistently meet your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

July 16, 2020

Dealership Rating
Employee Rating

This dealership is great all sale counselors are friendly and are willing to help find the right vehicle with the right price that you can afford More

by Ricardo Esquivel
Recommend Dealer
Yes

Other Employees Tagged: Diego Blakely, Forouz Mohisefat , AJ Jamshidi, Paige Salmon

Jul 17, 2020

Capistrano Mazda responded

Hello Ricardo, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

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