Cyrena Morena | Page 14
Service Advisor
Capistrano Mazda
32852 Valle Road
San Juan Capistrano, CA 92675
327 Reviews
Write a Review327 Reviews of Cyrena Morena
October 08, 2020
Capistrano Mazda is my dealer of choice for service because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to Ca because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to California for a visit recently, my service soon light came on and my first thought was yay, I can go have my car serviced at Capistrano Mazda!! Visit Capistrano Mazda, you won’t be disappointed! My service advisor Cyrena Moreno is the BEST! More
Other Employees Tagged: Hector Arvizu
October 06, 2020
Cyrena is wonderful! She is always eager to help me and explain what needs to get done for my car. She is one of the main reasons I visit this dealership for service. Thanks Pendar Jessen explain what needs to get done for my car. She is one of the main reasons I visit this dealership for service. Thanks Pendar Jessen More
October 02, 2020
Forouz was one of the best sales associates I have worked with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a gr with. Very friendly, knowledgable, and personable. Cyrena in the service department was extremely helpful in solving a part issue and Hector did a great job identifying the part. The team there is top notch! More
Other Employees Tagged: Hector Arvizu, Forouz Mohisefat
September 28, 2020
I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recome Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recomend. More
Other Employees Tagged: Hector Arvizu, Lou Bastiaans, Edward Rodriguez , Alex Hernandez
September 24, 2020
Great service and excellent communication during the service and repairs. Other Car dealers advertise 5* experience, but Capistrano Mazda delivers!! Cyrena is one of the reasons for that! She keeps me service and repairs. Other Car dealers advertise 5* experience, but Capistrano Mazda delivers!! Cyrena is one of the reasons for that! She keeps me informed during the entire process....and she makes sure all needed service is done on each visit! Mechanics are great! I have never had to return my vehicle, after any service or repair!! It's always repaired the first time! Thank you for keeping my 2011 CX-9 driving like a New Car! More
August 28, 2020
Cyrena, did a great job on keeping me informed on my cars progress which turned out to have a very difficult to diagnose issue. She put me into a loaner car after the 1st week that the car was at the dealers progress which turned out to have a very difficult to diagnose issue. She put me into a loaner car after the 1st week that the car was at the dealership when the original diagnoses did not solve the problem. More
August 27, 2020
Excellent service. Cyrena kept me informed of the status of my repair from start to finish. I highly recommend the whole team of Capistrano Mazda. Thumbs up! of my repair from start to finish. I highly recommend the whole team of Capistrano Mazda. Thumbs up! More
Other Employees Tagged: Marcin Paluch
August 26, 2020
Cyrena, my service advisor, does a great job. She remembered me as a repeat service customer and listened to my concerns about the vehicle. She provides good customer service and I never feel like I remembered me as a repeat service customer and listened to my concerns about the vehicle. She provides good customer service and I never feel like I'm being upsold on service advice. She takes pride to ensure the customer is satisfied. More

